Locations
Ribbon Communications Locations around the global. Our business spans North America, Caribbean and Latin America, Europe, Middle East, Africa and Asia Pacific.
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Contact Customer Support

Visit the Ribbon Support Portal to log tickets, call customer support or create an RMA.

Ribbon Support Portal

North America

Caribbean & Latin America

Europe, Middle East and Africa

Asia Pacific

North America

Florida, USA

5100 NW 33rd Ave. Suite 150

Fort Lauderdale, FL 33309

United States

Phone: 1-954-772-3070

Massachusetts, USA

4 Technology Park Dr.

Westford, MA 01886

United States

Phone: 1-877-412-8867

Support: 1-833-742-2661

Montreal, Canada

4050, Molson St.

Suite 300

Montreal, QC H1Y 3N1

Canada

Phone: 1-877-412-8867 or local 1-514-612-2180

Support: 1-833-742-2661

North Carolina, USA (Research Triangle Park)

5927 South Miami Blvd.

Suite 150

Morrisville, NC 27560

United States

Phone: 1-877-412-8867 or local 919-457-9660

Support: 1-833-742-2661

Ottawa, Canada

500 Palladium Drive

Suite 2100

Ottawa, ON K2V 1C2

Canada

Phone: 1-877-412-8867 or local 1-613-699-9611

Support: 1-833-742-2661

Texas, USA - Headquarters

6500 Chase Oaks Blvd.

Suite 100

Plano, TX 75023

United States

Phone: 1-877-412-8867

Fax: 1-972-265-3600

Support: 1-833-742-2661

Caribbean & Latin America

Colombia

Cra. 45 #108-27

Torre 2 of. 1507, Bogota, Colombia

Phone: +57 16585887 or +57 13001241

Costa Rica

Oficentro La Virgen II, Edificio #3,

Pavas, San Jose, Costa Rica

Phone: +506 2520 1496/7/8

Mexico (Mexico City)

Av. de las Granjas no. 972,

Tecnoparque Edif. E PB,

Colonia Santa Bárbara,

Azcapotzalco, Ciudad de México, C.P. 02230

Phone: +52 55 85268221

Support: 18005143867

Europe, Middle East and Africa

Czech Republic

Katerinská 466/40 -2nd floor

120 00 Prague

Phone: +420-222-119-604

Support: 0080009001931

France (Meudon La Foret)

13-15 Rue Jeanne Braconnier

92360 Meudon La Foret, France

Phone: +33 184196030

Germany (Oberursel)

Bueropark Oberursel, In der Au 27

Oberursel, Germany

Phone: +49 6171 62090

Support: 0080009001931

Germany (Teltow)

Rheinstrasse 17B,

Teltow, Germany

Phone: +49 3328 35820

Ireland

Multis Building

Parkmore West Business Park

Parkmore, Galway

H91 X7Y3, Ireland

Support: 0080009001931

Israel (Beer Sheva)

HaEnergia St 77

Beer Sheva, Israel

Phone: +972 39268526

Israel (Petah Tikva)

30 Hasivim Street,

Petah Tikva, Israel

Phone: +972 3 926 6555

Support: 0080009001931

Italy

Viale Luca Gaurico 9/11

Rome, Italy 00143

Phone: +39 3356427301

Poland

181B Al. Jerozolimskie

Warsaw, Poland

Phone: +48 666885884

Russia (Moscow)

5, 1st Derbenevskiy pereulok

Moscow, Russia

Phone: +7 495 269 6103

Support: 81080009001931

Russia (Novosibirsk)

102 Zhukovskogo Street

Novosibirsk, Russia

Phone: +7 3832032661

Russia (St. Petersburg)

15-A Novolitovskaya Street

St. Petersburg, Russia

Phone: +7 4952696103

Saudi Arabia

Tamkeen Tower

16th Floor, Building 7252 Unit 1, Suite # N4

King Fahad Road

Riyadh 11425

Phone: +966-11-2118091

Support: 0080009001931

South Africa

Phone: +27 80 0981127

Support: 0080009001931

Spain

Calle Pedro Teixeira 8, Planta 8

Madrid 28020, Spain

Phone: +34-911-230-020

Support: 0080009001931

Switzerland

Seefeldstrasse 69

CH-8008 Zürich

Switzerland

Phone: +41-43-508-1077

Support: 0080009001931

Turkey

Phone: +00-8001-4203-0993

Support: 0080009001931

Ukraine

1 Laboratorny Pereulok,

Kiev, Ukraine

Phone: +380 672358566

United Arab Emirates

Dubai Silicon Oasis HQ Building

PO Box 341181

Office # D308

Dubai, United Arab Emirates

Phone: +971 4 3712738

Support: 0080009001931

United Kingdom (Ipswich)

Adastral

Room G13, The Ross Building

Innovation Martlesham, Adastral Park

Ipswich IP5 3RE United Kingdom

Support: 0080009001931

United Kingdom (Maidenhead)

Bray House, Maidenhead Office Park

Maidenhead, Berkshire

SL6 3QH

Phone: +44-1628-451-000

Support: 0080009001931

Asia Pacific

Australia (Chatswood)

Suite 1303 - Level 13 - Tower 1

475 Victoria Avenue

Chatswood NSW 2067

Phone: +61 2 8069-5850

Support: 1800-825-312

China (Hangzhou)

No.3, Xidoumen Road

Xihu District

Hangzhou, Zhejiang Sheng, China​

310013

Phone: +86-571-85127991

China (Shanghai)

Room 663, 6/F, CHAMTIME Tower C,

No.3 Lane 2889 Jinke Road,

Pudong, Shanghai 201023, P.R. China

Phone: +86-21-61469095

Hong Kong

29/F, Sun Life Tower,

Suite A152, ATLASPACE

The Gateway, Harbour City

Kowloon, Hong Kong S.A.R., China

Phone: +852 39215247

Support: 800964267

India (Bengaluru)

Alpha and Delta Blocks, Embassy Tech Square

Kadubeesanahalli Village, Outer Ring Road

Varthur Hobli, Bengaluru, Karnataka, India

Phone: +91 8067895100

Support: 0008000403843

India (Chennai)

First Floor, Building No. 18

1st Street, Railway Colony

Aminjikarai, Chennai 600 029

Phone: +91 44-6121-1100

Support: 8000403843

India (Delhi)

6th Floor, Tower A, BPTP - Park Centra

Jal Vayu Vihar, Sector 30

Gurugram, Haryana 122001

Phone: +91 1244708666

Support: 0008000403843

India (Mumbai 2)

Reliable Tech Park, 7th Floor, A-wing, Airoli, Thane-Belapur Road

MIDC, Mumbai, India

Phone: +91 08067122290

Support: 0008000403843

India (Mumbai)

7th Floor, Empire Plaza I, Lal Bahadur Shastri Marg,

Vikhroli West, Mumbai, India

Phone: +91 2267155555

Support: 0008000403843

Indonesia

Phone: +62 81222001222

Japan

13F, Shibuya Prime Plaza

19-1 Maruyama-cho, Shibuya-ku

Tokyo, Japan 150-0044

Phone: +81-3-6455-2100

Support: 80066336644

Malaysia

Suite 12-2, Level 12

The Vertical Corporate Tower B,

Avenue 10, Bangsar South City No 8,

Jalan Kerinchi 59200

Kuala Lumpur, Malaysia

Support: 1 800 8199 19

New Zealand

Support: 0800441367

Philippines (Makati)

27/F, Unit 2702 Antel 2000 Building,

121 Valero St.

Makati City, Philippines

Phone: +63 28452333

Support: 180011102886

Singapore

1 Fullerton Road #02-01

One Fullerton

Singapore 049213

Support: 8001012608

Taiwan

SPACES-IFC Business Center

15 F., No. 168, Sec. 3, Nanjing E. Rd., Zhongshan Dist.,

Offices 1532 and 1535

Taipei City 104105

Taiwan

Phone: +886-2-7742-6330

Support: +0080-009-001-926

Thailand

999 Gaysom Plaza

5th Fl., Unit 5B-1

Ploenchit Rd., Lumpini, Patumwan,

Bangkok, Thailand 10330

Phone: +66-2624-0545

Support: 001800-0900-1924

Vietnam

Floor 7, TTC Tower

19 Duy Tan Street

Dich Vong Hau Ward, Cau Giay District

Hanoi, Vietnam

Postal Code: 100000

Phone: +84 2462697969