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Employment Development Department
The Contact EDD page provides EDD contact information including online, by mail, and by phone.
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myEDD is the fastest way to apply for unemployment benefits and to get help resetting your password. You can also ask questions about your claim using myEDD by selecting Contact at the top of your UI Online homepage.

Unemployment Customer Service

Important: If we call you, your caller ID will show “St of CA EDD” or the UI Customer Service number 1-800-300-5616 or 833-978-2511.

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Note: Monday morning before 10 a.m. is our busiest call time, so we recommend calling at other times.

English and Spanish: 1-800-300-5616

Armenian: 1-855-528-1518

Cantonese: 1-800-547-3506

Korean: 1-844-660-0877

Mandarin: 1-866-303-0706

Tagalog: 1-866-395-1513

Vietnamese: 1-800-547-2058

All Other Languages: 1-800-300-5616. Interpreter services are available free of charge.

California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator.

TTY: 1-800-815-9387

Unemployment Automated Self-Service Line

Get information on how to apply or reopen an existing claim and your last payment issued. You can also certify for benefits using EDD Tele-CertSM, request copies of your 1099G tax information, and find your local America’s Job Center of CaliforniaSM.

Hours: 24 hours per day, seven days per week

English: 1-866-333-4606

Spanish: 1-866-333-4606

For a list of office locations, visit State Disability Insurance Office Locations.

Important: myEDD is the fastest way to apply for benefits and get information about your Disability Insurance (DI) claim. Using myEDD, you can ask confidential questions about your claim and receive a direct response. From your SDI Online home page:

Select the Claim ID of your current claim.

Select Request Claim Update in the Claim Information section.

Choose a Request Type from the dropdown menu and select Next.

Add your specific question to your claim.

For more information, visit Disability Insurance.

To contact a DI representative, use the DI Automated Phone Information System:

English: 1-800-480-3287

Spanish: 1-866-658-8846

California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator

TTY: 1-800-563-2441

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

A benefit overpayment is when you collect unemployment, disability, or Paid Family Leave (PFL) benefits you are not eligible to receive. It is important to repay overpayments to avoid collection and legal action.

Note: You can repay your overpayment by check before receiving the Benefit Overpayment Collection Notice. Review your Notice of Overpayment for instructions.

Important: You cannot repay your overpayment online until you receive a Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID. We will mail you the Benefit Overpayment Collection Notice 30 days after we mail the Notice of Overpayment or the Notice of Denial of Benefits and Overpayment, or when an appeal is denied.

If you do not enroll in Benefit Overpayment Services, you can make a one-time payment online but remember you will still need Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID.

Contact the Benefit Overpayment Collection Section at 1-800-676-5737 during normal business hours of 8 a.m. to 5 p.m. (Pacific time). We can help you with:

Questions about your overpayment.

Updating your address or phone number.

Technical issues, including trouble enrolling in myEDD and Benefit Overpayment Services.