Many banking apps use them as part of their customer service suite, while there are apps that have specifically been developed to connect financial accounts with Facebook Messenger (such as Trim), allowing users to ask questions via the app, make cancellations, or get reports.
Chatbots are also now widely in use. Many banking apps use them as part of their customer service suite, while there are apps that have specifically been developed to connect financial accounts with Facebook Messenger (such as Trim), allowing users to ask questions via the app, make cancellations, or get reports.