A growth marketer helping with retention rates may gather data and create strategies related to customer loyalty programs, customer educational services or social media groups.
The retention stage emphasizes strategies for keeping current customers engaged with a business. It's generally more cost-efficient for businesses to maintain engagement with their current clients, as opposed to continually gaining new customers. A growth marketer helping with retention rates may gather data and create strategies related to customer loyalty programs, customer educational services or social media groups.Related: Understanding Customer Retention With Strategies