I had read a couple people from the UK disappointed that they broke their adapter connection through rough use or aa family member hanging the guitar on the connector but I have nothing but the best support and information.
I have not had time to do a full install yet but when I mentioned I bought the wrong scale length for the guitar I had they sent me the alternate scale length at no additional cost! I had read a couple people from the UK disappointed that they broke their adapter connection through rough use or aa family member hanging the guitar on the connector but I have nothing but the best support and information. I was glad to find out the 18,000 song data base was free o use with the LED purchase and there is a two month free access to the music instructional videos which normally require subscription due to copyright requirements. Again, because of the delay in getting the leds installed I was allowed to forestall the start period until I am ready. I can say enough about the interactions with the staff.