Customer-facing organizations can garner significant value from Salesforce Cloud, although the dominant focus on CRM can limit the cloud provider’s appeal for companies with broader cloud needs beyond customer management.
Customer-facing organizations can garner significant value from Salesforce Cloud, although the dominant focus on CRM can limit the cloud provider’s appeal for companies with broader cloud needs beyond customer management. Integrations with existing non-Salesforce systems can also require additional development effort, leading to increased costs.