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Dec 16

Retrieval-Augmented Generation with Knowledge Graphs for Customer Service Question Answering

In customer service technical support, swiftly and accurately retrieving relevant past issues is critical for efficiently resolving customer inquiries. The conventional retrieval methods in retrieval-augmented generation (RAG) for large language models (LLMs) treat a large corpus of past issue tracking tickets as plain text, ignoring the crucial intra-issue structure and inter-issue relations, which limits performance. We introduce a novel customer service question-answering method that amalgamates RAG with a knowledge graph (KG). Our method constructs a KG from historical issues for use in retrieval, retaining the intra-issue structure and inter-issue relations. During the question-answering phase, our method parses consumer queries and retrieves related sub-graphs from the KG to generate answers. This integration of a KG not only improves retrieval accuracy by preserving customer service structure information but also enhances answering quality by mitigating the effects of text segmentation. Empirical assessments on our benchmark datasets, utilizing key retrieval (MRR, Recall@K, NDCG@K) and text generation (BLEU, ROUGE, METEOR) metrics, reveal that our method outperforms the baseline by 77.6% in MRR and by 0.32 in BLEU. Our method has been deployed within LinkedIn's customer service team for approximately six months and has reduced the median per-issue resolution time by 28.6%.

  • 7 authors
·
Apr 26, 2024

KazQAD: Kazakh Open-Domain Question Answering Dataset

We introduce KazQAD -- a Kazakh open-domain question answering (ODQA) dataset -- that can be used in both reading comprehension and full ODQA settings, as well as for information retrieval experiments. KazQAD contains just under 6,000 unique questions with extracted short answers and nearly 12,000 passage-level relevance judgements. We use a combination of machine translation, Wikipedia search, and in-house manual annotation to ensure annotation efficiency and data quality. The questions come from two sources: translated items from the Natural Questions (NQ) dataset (only for training) and the original Kazakh Unified National Testing (UNT) exam (for development and testing). The accompanying text corpus contains more than 800,000 passages from the Kazakh Wikipedia. As a supplementary dataset, we release around 61,000 question-passage-answer triples from the NQ dataset that have been machine-translated into Kazakh. We develop baseline retrievers and readers that achieve reasonable scores in retrieval (NDCG@10 = 0.389 MRR = 0.382), reading comprehension (EM = 38.5 F1 = 54.2), and full ODQA (EM = 17.8 F1 = 28.7) settings. Nevertheless, these results are substantially lower than state-of-the-art results for English QA collections, and we think that there should still be ample room for improvement. We also show that the current OpenAI's ChatGPTv3.5 is not able to answer KazQAD test questions in the closed-book setting with acceptable quality. The dataset is freely available under the Creative Commons licence (CC BY-SA) at https://github.com/IS2AI/KazQAD.

  • 5 authors
·
Apr 5, 2024

Supervised Topical Key Phrase Extraction of News Stories using Crowdsourcing, Light Filtering and Co-reference Normalization

Fast and effective automated indexing is critical for search and personalized services. Key phrases that consist of one or more words and represent the main concepts of the document are often used for the purpose of indexing. In this paper, we investigate the use of additional semantic features and pre-processing steps to improve automatic key phrase extraction. These features include the use of signal words and freebase categories. Some of these features lead to significant improvements in the accuracy of the results. We also experimented with 2 forms of document pre-processing that we call light filtering and co-reference normalization. Light filtering removes sentences from the document, which are judged peripheral to its main content. Co-reference normalization unifies several written forms of the same named entity into a unique form. We also needed a "Gold Standard" - a set of labeled documents for training and evaluation. While the subjective nature of key phrase selection precludes a true "Gold Standard", we used Amazon's Mechanical Turk service to obtain a useful approximation. Our data indicates that the biggest improvements in performance were due to shallow semantic features, news categories, and rhetorical signals (nDCG 78.47% vs. 68.93%). The inclusion of deeper semantic features such as Freebase sub-categories was not beneficial by itself, but in combination with pre-processing, did cause slight improvements in the nDCG scores.

  • 5 authors
·
Jun 20, 2013

Benchmarking Information Retrieval Models on Complex Retrieval Tasks

Large language models (LLMs) are incredible and versatile tools for text-based tasks that have enabled countless, previously unimaginable, applications. Retrieval models, in contrast, have not yet seen such capable general-purpose models emerge. To achieve this goal, retrieval models must be able to perform complex retrieval tasks, where queries contain multiple parts, constraints, or requirements in natural language. These tasks represent a natural progression from the simple, single-aspect queries that are used in the vast majority of existing, commonly used evaluation sets. Complex queries naturally arise as people expect search systems to handle more specific and often ambitious information requests, as is demonstrated by how people use LLM-based information systems. Despite the growing desire for retrieval models to expand their capabilities in complex retrieval tasks, there exist limited resources to assess the ability of retrieval models on a comprehensive set of diverse complex tasks. The few resources that do exist feature a limited scope and often lack realistic settings making it hard to know the true capabilities of retrieval models on complex real-world retrieval tasks. To address this shortcoming and spur innovation in next-generation retrieval models, we construct a diverse and realistic set of complex retrieval tasks and benchmark a representative set of state-of-the-art retrieval models. Additionally, we explore the impact of LLM-based query expansion and rewriting on retrieval quality. Our results show that even the best models struggle to produce high-quality retrieval results with the highest average nDCG@10 of only 0.346 and R@100 of only 0.587 across all tasks. Although LLM augmentation can help weaker models, the strongest model has decreased performance across all metrics with all rewriting techniques.

  • 2 authors
·
Sep 8 2

Generative Query Reformulation Using Ensemble Prompting, Document Fusion, and Relevance Feedback

Query Reformulation (QR) is a set of techniques used to transform a user's original search query to a text that better aligns with the user's intent and improves their search experience. Recently, zero-shot QR has been a promising approach due to its ability to exploit knowledge inherent in large language models. Inspired by the success of ensemble prompting strategies which have benefited other tasks, we investigate if they can improve query reformulation. In this context, we propose two ensemble-based prompting techniques, GenQREnsemble and GenQRFusion which leverage paraphrases of a zero-shot instruction to generate multiple sets of keywords to improve retrieval performance ultimately. We further introduce their post-retrieval variants to incorporate relevance feedback from a variety of sources, including an oracle simulating a human user and a "critic" LLM. We demonstrate that an ensemble of query reformulations can improve retrieval effectiveness by up to 18% on nDCG@10 in pre-retrieval settings and 9% on post-retrieval settings on multiple benchmarks, outperforming all previously reported SOTA results. We perform subsequent analyses to investigate the effects of feedback documents, incorporate domain-specific instructions, filter reformulations, and generate fluent reformulations that might be more beneficial to human searchers. Together, the techniques and the results presented in this paper establish a new state of the art in automated query reformulation for retrieval and suggest promising directions for future research.

  • 3 authors
·
May 27, 2024

Doc2Query++: Topic-Coverage based Document Expansion and its Application to Dense Retrieval via Dual-Index Fusion

Document expansion (DE) via query generation tackles vocabulary mismatch in sparse retrieval, yet faces limitations: uncontrolled generation producing hallucinated or redundant queries with low diversity; poor generalization from in-domain training (e.g., MS MARCO) to out-of-domain data like BEIR; and noise from concatenation harming dense retrieval. While Large Language Models (LLMs) enable cross-domain query generation, basic prompting lacks control, and taxonomy-based methods rely on domain-specific structures, limiting applicability. To address these challenges, we introduce Doc2Query++, a DE framework that structures query generation by first inferring a document's latent topics via unsupervised topic modeling for cross-domain applicability, then using hybrid keyword selection to create a diverse and relevant keyword set per document. This guides LLM not only to leverage keywords, which ensure comprehensive topic representation, but also to reduce redundancy through diverse, relevant terms. To prevent noise from query appending in dense retrieval, we propose Dual-Index Fusion strategy that isolates text and query signals, boosting performance in dense settings. Extensive experiments show Doc2Query++ significantly outperforms state-of-the-art baselines, achieving substantial gains in MAP, nDCG@10 and Recall@100 across diverse datasets on both sparse and dense retrieval.

  • 4 authors
·
Oct 10

BASIR: Budget-Assisted Sectoral Impact Ranking -- A Dataset for Sector Identification and Performance Prediction Using Language Models

Government fiscal policies, particularly annual union budgets, exert significant influence on financial markets. However, real-time analysis of budgetary impacts on sector-specific equity performance remains methodologically challenging and largely unexplored. This study proposes a framework to systematically identify and rank sectors poised to benefit from India's Union Budget announcements. The framework addresses two core tasks: (1) multi-label classification of excerpts from budget transcripts into 81 predefined economic sectors, and (2) performance ranking of these sectors. Leveraging a comprehensive corpus of Indian Union Budget transcripts from 1947 to 2025, we introduce BASIR (Budget-Assisted Sectoral Impact Ranking), an annotated dataset mapping excerpts from budgetary transcripts to sectoral impacts. Our architecture incorporates fine-tuned embeddings for sector identification, coupled with language models that rank sectors based on their predicted performances. Our results demonstrate 0.605 F1-score in sector classification, and 0.997 NDCG score in predicting ranks of sectors based on post-budget performances. The methodology enables investors and policymakers to quantify fiscal policy impacts through structured, data-driven insights, addressing critical gaps in manual analysis. The annotated dataset has been released under CC-BY-NC-SA-4.0 license to advance computational economics research.

  • 2 authors
·
Apr 2

From Words to Worth: Newborn Article Impact Prediction with LLM

As the academic landscape expands, the challenge of efficiently identifying potentially high-impact articles among the vast number of newly published works becomes critical. This paper introduces a promising approach, leveraging the capabilities of fine-tuned LLMs to predict the future impact of newborn articles solely based on titles and abstracts. Moving beyond traditional methods heavily reliant on external information, the proposed method discerns the shared semantic features of highly impactful papers from a large collection of title-abstract and potential impact pairs. These semantic features are further utilized to regress an improved metric, TNCSI_SP, which has been endowed with value, field, and time normalization properties. Additionally, a comprehensive dataset has been constructed and released for fine-tuning the LLM, containing over 12,000 entries with corresponding titles, abstracts, and TNCSI_SP. The quantitative results, with an NDCG@20 of 0.901, demonstrate that the proposed approach achieves state-of-the-art performance in predicting the impact of newborn articles when compared to competitive counterparts. Finally, we demonstrate a real-world application for predicting the impact of newborn journal articles to demonstrate its noteworthy practical value. Overall, our findings challenge existing paradigms and propose a shift towards a more content-focused prediction of academic impact, offering new insights for assessing newborn article impact.

  • 8 authors
·
Aug 7, 2024

Test-Time Scaling Strategies for Generative Retrieval in Multimodal Conversational Recommendations

The rapid evolution of e-commerce has exposed the limitations of traditional product retrieval systems in managing complex, multi-turn user interactions. Recent advances in multimodal generative retrieval -- particularly those leveraging multimodal large language models (MLLMs) as retrievers -- have shown promise. However, most existing methods are tailored to single-turn scenarios and struggle to model the evolving intent and iterative nature of multi-turn dialogues when applied naively. Concurrently, test-time scaling has emerged as a powerful paradigm for improving large language model (LLM) performance through iterative inference-time refinement. Yet, its effectiveness typically relies on two conditions: (1) a well-defined problem space (e.g., mathematical reasoning), and (2) the model's ability to self-correct -- conditions that are rarely met in conversational product search. In this setting, user queries are often ambiguous and evolving, and MLLMs alone have difficulty grounding responses in a fixed product corpus. Motivated by these challenges, we propose a novel framework that introduces test-time scaling into conversational multimodal product retrieval. Our approach builds on a generative retriever, further augmented with a test-time reranking (TTR) mechanism that improves retrieval accuracy and better aligns results with evolving user intent throughout the dialogue. Experiments across multiple benchmarks show consistent improvements, with average gains of 14.5 points in MRR and 10.6 points in nDCG@1.

  • 9 authors
·
Aug 25

Large Language Models are Effective Text Rankers with Pairwise Ranking Prompting

Ranking documents using Large Language Models (LLMs) by directly feeding the query and candidate documents into the prompt is an interesting and practical problem. However, there has been limited success so far, as researchers have found it difficult to outperform fine-tuned baseline rankers on benchmark datasets. We analyze pointwise and listwise ranking prompts used by existing methods and argue that off-the-shelf LLMs do not fully understand these ranking formulations, possibly due to the nature of how LLMs are trained. In this paper, we propose to significantly reduce the burden on LLMs by using a new technique called Pairwise Ranking Prompting (PRP). Our results are the first in the literature to achieve state-of-the-art ranking performance on standard benchmarks using moderate-sized open-sourced LLMs. On TREC-DL2020, PRP based on the Flan-UL2 model with 20B parameters outperforms the previous best approach in the literature, which is based on the blackbox commercial GPT-4 that has 50x (estimated) model size, by over 5% at NDCG@1. On TREC-DL2019, PRP is only inferior to the GPT-4 solution on the NDCG@5 and NDCG@10 metrics, while outperforming other existing solutions, such as InstructGPT which has 175B parameters, by over 10% for nearly all ranking metrics. Furthermore, we propose several variants of PRP to improve efficiency and show that it is possible to achieve competitive results even with linear complexity. We also discuss other benefits of PRP, such as supporting both generation and scoring LLM APIs, as well as being insensitive to input ordering.

  • 11 authors
·
Jun 30, 2023

RouterRetriever: Exploring the Benefits of Routing over Multiple Expert Embedding Models

Information retrieval methods often rely on a single embedding model trained on large, general-domain datasets like MSMARCO. While this approach can produce a retriever with reasonable overall performance, models trained on domain-specific data often yield better results within their respective domains. While prior work in information retrieval has tackled this through multi-task training, the topic of combining multiple domain-specific expert retrievers remains unexplored, despite its popularity in language model generation. In this work, we introduce RouterRetriever, a retrieval model that leverages multiple domain-specific experts along with a routing mechanism to select the most appropriate expert for each query. It is lightweight and allows easy addition or removal of experts without additional training. Evaluation on the BEIR benchmark demonstrates that RouterRetriever outperforms both MSMARCO-trained (+2.1 absolute nDCG@10) and multi-task trained (+3.2) models. This is achieved by employing our routing mechanism, which surpasses other routing techniques (+1.8 on average) commonly used in language modeling. Furthermore, the benefit generalizes well to other datasets, even in the absence of a specific expert on the dataset. To our knowledge, RouterRetriever is the first work to demonstrate the advantages of using multiple domain-specific expert embedding models with effective routing over a single, general-purpose embedding model in retrieval tasks.

  • 5 authors
·
Sep 4, 2024

Rethinking the Role of Token Retrieval in Multi-Vector Retrieval

Multi-vector retrieval models such as ColBERT [Khattab and Zaharia, 2020] allow token-level interactions between queries and documents, and hence achieve state of the art on many information retrieval benchmarks. However, their non-linear scoring function cannot be scaled to millions of documents, necessitating a three-stage process for inference: retrieving initial candidates via token retrieval, accessing all token vectors, and scoring the initial candidate documents. The non-linear scoring function is applied over all token vectors of each candidate document, making the inference process complicated and slow. In this paper, we aim to simplify the multi-vector retrieval by rethinking the role of token retrieval. We present XTR, ConteXtualized Token Retriever, which introduces a simple, yet novel, objective function that encourages the model to retrieve the most important document tokens first. The improvement to token retrieval allows XTR to rank candidates only using the retrieved tokens rather than all tokens in the document, and enables a newly designed scoring stage that is two-to-three orders of magnitude cheaper than that of ColBERT. On the popular BEIR benchmark, XTR advances the state-of-the-art by 2.8 nDCG@10 without any distillation. Detailed analysis confirms our decision to revisit the token retrieval stage, as XTR demonstrates much better recall of the token retrieval stage compared to ColBERT.

  • 7 authors
·
Apr 4, 2023

Leveraging Large Language Models for Enhanced Product Descriptions in eCommerce

In the dynamic field of eCommerce, the quality and comprehensiveness of product descriptions are pivotal for enhancing search visibility and customer engagement. Effective product descriptions can address the 'cold start' problem, align with market trends, and ultimately lead to increased click-through rates. Traditional methods for crafting these descriptions often involve significant human effort and may lack both consistency and scalability. This paper introduces a novel methodology for automating product description generation using the LLAMA 2.0 7B language model. We train the model on a dataset of authentic product descriptions from Walmart, one of the largest eCommerce platforms. The model is then fine-tuned for domain-specific language features and eCommerce nuances to enhance its utility in sales and user engagement. We employ multiple evaluation metrics, including NDCG, customer click-through rates, and human assessments, to validate the effectiveness of our approach. Our findings reveal that the system is not only scalable but also significantly reduces the human workload involved in creating product descriptions. This study underscores the considerable potential of large language models like LLAMA 2.0 7B in automating and optimizing various facets of eCommerce platforms, offering significant business impact, including improved search functionality and increased sales.

  • 5 authors
·
Oct 23, 2023

Rank-GRPO: Training LLM-based Conversational Recommender Systems with Reinforcement Learning

Large language models (LLMs) are reshaping the recommender system paradigm by enabling users to express preferences and receive recommendations through conversations. Yet, aligning LLMs to the recommendation task remains challenging: pretrained LLMs often generate out-of-catalog items, violate required output formats, and their ranking quality degrades sharply toward the end of the generated list. To this end, we propose ConvRec-R1, a two-stage framework for end-to-end training of LLM-based conversational recommender systems. In Stage 1, we construct a behavioral-cloning dataset with a Remap-Reflect-Adjust pipeline, which produces high-quality, catalog-grounded demonstrations from powerful blackbox LLMs to warm-start the RL training. In Stage 2, we propose Rank-GRPO, a principled extension of group relative policy optimization (GRPO) tailored to tasks with rank-style outputs. Rank-GRPO treats each rank in the recommendation list as the unit instead of token (too fine-grained) or sequence (too coarse), redefining rewards to remove non-causal credit assignment and introducing a rank-level importance ratio based on the geometric mean of rank-wise token probabilities to stabilize policy updates. Experiments on the public Reddit-v2 dataset show that ConvRec-R1 converges faster and achieves higher Recall and NDCG than GRPO-style baselines. Code and datasets are released at https://github.com/yaochenzhu/Rank-GRPO.

netflix Netflix
·
Oct 22 2

Promptagator: Few-shot Dense Retrieval From 8 Examples

Much recent research on information retrieval has focused on how to transfer from one task (typically with abundant supervised data) to various other tasks where supervision is limited, with the implicit assumption that it is possible to generalize from one task to all the rest. However, this overlooks the fact that there are many diverse and unique retrieval tasks, each targeting different search intents, queries, and search domains. In this paper, we suggest to work on Few-shot Dense Retrieval, a setting where each task comes with a short description and a few examples. To amplify the power of a few examples, we propose Prompt-base Query Generation for Retriever (Promptagator), which leverages large language models (LLM) as a few-shot query generator, and creates task-specific retrievers based on the generated data. Powered by LLM's generalization ability, Promptagator makes it possible to create task-specific end-to-end retrievers solely based on a few examples {without} using Natural Questions or MS MARCO to train %question generators or dual encoders. Surprisingly, LLM prompting with no more than 8 examples allows dual encoders to outperform heavily engineered models trained on MS MARCO like ColBERT v2 by more than 1.2 nDCG on average on 11 retrieval sets. Further training standard-size re-rankers using the same generated data yields another 5.0 point nDCG improvement. Our studies determine that query generation can be far more effective than previously observed, especially when a small amount of task-specific knowledge is given.

  • 10 authors
·
Sep 23, 2022

Simple Projection Variants Improve ColBERT Performance

Multi-vector dense retrieval methods like ColBERT systematically use a single-layer linear projection to reduce the dimensionality of individual vectors. In this study, we explore the implications of the MaxSim operator on the gradient flows of the training of multi-vector models and show that such a simple linear projection has inherent, if non-critical, limitations in this setting. We then discuss the theoretical improvements that could result from replacing this single-layer projection with well-studied alternative feedforward linear networks (FFN), such as deeper, non-linear FFN blocks, GLU blocks, and skip-connections, could alleviate these limitations. Through the design and systematic evaluation of alternate projection blocks, we show that better-designed final projections positively impact the downstream performance of ColBERT models. We highlight that many projection variants outperform the original linear projections, with the best-performing variants increasing average performance on a range of retrieval benchmarks across domains by over 2 NDCG@10 points. We then conduct further exploration on the individual parameters of these projections block in order to understand what drives this empirical performance, highlighting the particular importance of upscaled intermediate projections and residual connections. As part of these ablation studies, we show that numerous suboptimal projection variants still outperform the traditional single-layer projection across multiple benchmarks, confirming our hypothesis. Finally, we observe that this effect is consistent across random seeds, further confirming that replacing the linear layer of ColBERT models is a robust, drop-in upgrade.

  • 5 authors
·
Oct 14

ARAG: Agentic Retrieval Augmented Generation for Personalized Recommendation

Retrieval-Augmented Generation (RAG) has shown promise in enhancing recommendation systems by incorporating external context into large language model prompts. However, existing RAG-based approaches often rely on static retrieval heuristics and fail to capture nuanced user preferences in dynamic recommendation scenarios. In this work, we introduce ARAG, an Agentic Retrieval-Augmented Generation framework for Personalized Recommendation, which integrates a multi-agent collaboration mechanism into the RAG pipeline. To better understand the long-term and session behavior of the user, ARAG leverages four specialized LLM-based agents: a User Understanding Agent that summarizes user preferences from long-term and session contexts, a Natural Language Inference (NLI) Agent that evaluates semantic alignment between candidate items retrieved by RAG and inferred intent, a context summary agent that summarizes the findings of NLI agent, and an Item Ranker Agent that generates a ranked list of recommendations based on contextual fit. We evaluate ARAG accross three datasets. Experimental results demonstrate that ARAG significantly outperforms standard RAG and recency-based baselines, achieving up to 42.1% improvement in NDCG@5 and 35.5% in Hit@5. We also, conduct an ablation study to analyse the effect by different components of ARAG. Our findings highlight the effectiveness of integrating agentic reasoning into retrieval-augmented recommendation and provide new directions for LLM-based personalization.

  • 10 authors
·
Jun 27

Hierarchical Patch Compression for ColPali: Efficient Multi-Vector Document Retrieval with Dynamic Pruning and Quantization

Multi-vector document retrieval systems, such as ColPali, excel in fine-grained matching for complex queries but incur significant storage and computational costs due to their reliance on high-dimensional patch embeddings and late-interaction scoring. To address these challenges, we propose HPC-ColPali, a Hierarchical Patch Compression framework that enhances the efficiency of ColPali while preserving its retrieval accuracy. Our approach integrates three innovative techniques: (1) K-Means quantization, which compresses patch embeddings into 1-byte centroid indices, achieving up to 32times storage reduction; (2) attention-guided dynamic pruning, utilizing Vision-Language Model attention weights to retain only the top-p% most salient patches, reducing late-interaction computation by up to 60\% with less than 2\% nDCG@10 loss; and (3) optional binary encoding of centroid indices into b-bit strings (b=lceillog_2 Krceil), enabling rapid Hamming distance-based similarity search for resource-constrained environments. Evaluated on the ViDoRe and SEC-Filings datasets, HPC-ColPali achieves 30--50\% lower query latency under HNSW indexing while maintaining high retrieval precision. When integrated into a Retrieval-Augmented Generation pipeline for legal summarization, it reduces hallucination rates by 30\% and halves end-to-end latency. These advancements establish HPC-ColPali as a scalable and efficient solution for multi-vector document retrieval across diverse applications. Code is available at https://github.com/DngBack/HPC-ColPali.

  • 1 authors
·
Jun 19

JurisTCU: A Brazilian Portuguese Information Retrieval Dataset with Query Relevance Judgments

This paper introduces JurisTCU, a Brazilian Portuguese dataset for legal information retrieval (LIR). The dataset is freely available and consists of 16,045 jurisprudential documents from the Brazilian Federal Court of Accounts, along with 150 queries annotated with relevance judgments. It addresses the scarcity of Portuguese-language LIR datasets with query relevance annotations. The queries are organized into three groups: real user keyword-based queries, synthetic keyword-based queries, and synthetic question-based queries. Relevance judgments were produced through a hybrid approach combining LLM-based scoring with expert domain validation. We used JurisTCU in 14 experiments using lexical search (document expansion methods) and semantic search (BERT-based and OpenAI embeddings). We show that the document expansion methods significantly improve the performance of standard BM25 search on this dataset, with improvements exceeding 45% in P@10, R@10, and nDCG@10 metrics when evaluating short keyword-based queries. Among the embedding models, the OpenAI models produced the best results, with improvements of approximately 70% in P@10, R@10, and nDCG@10 metrics for short keyword-based queries, suggesting that these dense embeddings capture semantic relationships in this domain, surpassing the reliance on lexical terms. Besides offering a dataset for the Portuguese-language IR research community, suitable for evaluating search systems, the results also contribute to enhancing a search system highly relevant to Brazilian citizens.

  • 5 authors
·
Mar 11