NAIC Names 2024 Consumer Liaison Representatives
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NAIC
The National Association of Insurance Commissioners (NAIC) recently named 44 consumer liaison representatives for 2024. The 22 funded and 22 unfunded consumer representatives began their terms January 1. Seventeen of the funded consumer representatives and 11 of the unfunded representatives participated in the program in 2023.

Established in 1992, the Consumer Participation Program promotes awareness of consumer-related issues through interaction with the NAIC's members, the insurance industry, and interested parties. The opinions expressed by consumer representatives who are designated as Individual Consumer Advocates do not necessarily represent the views of their employer/organization.

"The work of state-based insurance regulators is guided by the insurance needs and expectations of consumers," said NAIC President and Connecticut Department of Insurance Commissioner Andrew Mais. "The Consumer Participation Program is a great resource. I look forward to the benefits the program provides as we address regulatory priorities and the best interest of our consumers. I thank the 2024 Consumer Liaison Representatives for their commitment."

The 2024 Funded Consumer Liaison Representatives (22)

New funded representatives are noted with an asterisk.

Amy Bach: Executive Director, United Policyholders

Kellan Baker: Executive Director and Chief Learning Officer, Whitman-Walker Institute

Ashley Blackburn: Director of Private Insurance and Prescription Drug Reform, Health Care For All

Brendan M. Bridgeland: Director, Center for Insurance Research

Bonnie Burns: Consultant, California Health Advocates

Jalisa Clark*: Research Fellow, Georgetown University Law Center*

Laura Colbert*: Executive Director, Georgians for a Healthy Future*

Symone N. Crawford: Executive Director, Massachusetts Affordable Housing Alliance

Brenda J. Cude: Individual Consumer Advocate, associated with, but not advocating on behalf of, The University of Georgia

Michael DeLong: Research and Advocacy Associate, Consumer Federation of America

Erica Eversman: President, Automotive Education and Policy Institute

Carly Fabian*: Policy Advocate, Public Citizen*

Adam Fox*: Deputy Director, Colorado Consumer Health Initiative*

Karrol Kitt: Individual Consumer Advocate, associated with, but not advocating on behalf of, The University of Texas at Austin

Peter R. Kochenburger: Individual Consumer Advocate, associated with, but not advocating on behalf of, Southern University Law School

Deborah Steinberg*: Senior Health Policy Attorney, Legal Action Center*

Harold M. Ting: Individual Health Care Consumer Advocate, not associated with or advocating on behalf of an organization

Wayne Turner: Senior Attorney, National Health Law Program

Richard Weber: President and Chief Consultant, The Ethical Edge

Caitlin Westerson: State Partnerships and External Affairs Director, United States of Care

Jackson Williams: Vice President, Public Policy, Dialysis Patient Citizens

Silvia Yee: Senior Staff Attorney and Policy Analyst, Disability Rights Education and Defense Fund

The 2024 Unfunded Consumer Representatives (22)

New representatives are noted with an asterisk.

Stephani Becker*: Associate Director of Healthcare Justice, Shriver Center on Poverty Law*

Jaclyn de Medicci Bruneau*: Director, Insurance, Ceres-Ceres Accelerator for Sustainable Capital Markets*

Lucy Culp: Vice President, State Government Affairs, The Leukemia & Lymphoma Society

Deborah Darcy: Senior Director of Government Relations, American Kidney Fund

Shamus Durac: Senior Attorney/Health Policy Analyst, Rhode Island Parent Information Network

Eric Ellsworth: Director, Health Data Strategy, Consumers' Checkbook/Center for the Study of Services

Joseph Feldman*: Individual Consumer Advocate, not associated with or advocating on behalf of an organization*

Stephanie E. Hengst*: Manager, Policy and Research, The AIDS Institute*

Marguerite Herman: Lobbyist, Healthy Wyoming

Brenda "Claire" Heyison*: Senior Policy Analyst–Health Insurance and Marketplace Policy, Center for Budget and Policy Priorities*

Kara Hinkley: National Vice President, State Policy, The Amyotrophic Lateral Sclerosis Association

Anna Schwamlein Howard: Policy Principal, American Cancer Society Cancer Action Network

Anna Hyde*: Vice President of Advocacy and Access, Arthritis Foundation*

Janay Johnson: National Senior Policy Analyst, American Heart Association

Amy Killelea*: Individual Consumer Advocate, not associated with or advocating on behalf of an organization*

Kenneth S. Klein: Individual Consumer Advocate, associated with, but not advocating on behalf of, California Western School of Law

Dorianne Mason: Director of Health Equity, National Women's Law Center

Erin Miller*: Deputy Director of Policy, Community Catalyst*

Carl E. Schmid, II: Executive Director, HIV + Hepatitis Policy Institute

Jennifer Snow*: National Director of Government Relations and Policy, National Alliance on Mental Illness*

Christa L. Stevens*: Director, State Government Affairs, Autism Speaks*

Brent Walker*: Director of Government Relations, Coalition Against Insurance Fraud*

About the National Association of Insurance Commissioners

As part of our state-based system of insurance regulation in the United States, the National Association of Insurance Commissioners (NAIC) provides expertise, data, and analysis for insurance commissioners to effectively regulate the industry and protect consumers. The U.S. standard-setting organization is governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer reviews, and coordinate regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally.