NAIC Names 2023 Consumer Liaison Representatives
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NAIC
The National Association of Insurance Commissioners (NAIC) recently named 41 consumer liaison representatives for 2023. The 24 funded and 17 unfunded consumer representatives began their terms Jan. 1. Twenty-one of the funded consumer representatives and 15 of the unfunded representatives participated in the program in 2022.

Established in 1992, the Consumer Liaison Program promotes consumer interaction with the NAIC's members, the insurance industry, and interested parties through individual consumer representatives’ dedication and commitment to serving the public interest.

“Protecting our consumers is our top priority, and that is why we depend so heavily on our consumer liaison representatives to provide our regulators with important and critical feedback,” said Chlora Lindley-Myers, NAIC President and Director of the Missouri Department of Commerce and Insurance. “The NAIC and the states are always looking out for the best interest of our consumers in all decisions that we make.”

The 2023 Funded Consumer Liaison Representatives (24)

New funded representatives are noted with an asterisk.

Amy Bach: Executive Director, United Policyholders

Kellan Baker: Executive Director and Chief Learning Officer, Whitman-Walker Institute

Birny Birnbaum: Executive Director, Center for Economic Justice

Ashley Blackburn*: Director of Private Insurance and Prescription Drug Reform, Health Care For All

Brendan M. Bridgeland: Director, Center for Insurance Research

Bonnie Burns: Consultant to Consumer Groups

Tasha Carter: Insurance Consumer Advocate, Florida Department of Financial Services, Office of the Insurance Consumer Advocate

Symone N. Crawford: Executive Director, Massachusetts Affordable Housing Alliance

Brenda J. Cude: Professor Emeritus, University of Georgia

Michael DeLong: Research and Advocacy Associate, Consumer Federation of America

Yosha P. Dotson: Policy and Technical Analyst, Georgians for a Healthy Future

Erica Eversman: President, Automotive Education & Policy Institute

Charlotte Hoffman*: Senior Policy Counsel, National Center for Transgender Equality

Karrol Kitt: Associate Professor Emeritus, Department of Human Development and Family Sciences, The University of Texas at Austin

Peter R. Kochenburger: Visiting Professor of Law, Southern University Law Center

Maanasa Kona: Assistant Research Professor, Georgetown University Center on Health Insurance Reforms

Natasha Kumar: Policy Analyst, Families USA

Erin Miller: Vice President, Health Initiatives, Colorado Children’s Campaign

Karen Siegel: Director of Policy, Health Equity Solutions

Harold M. Ting: Health Care Consumer Advocate

Wayne Turner: Senior Attorney, National Health Law Program

Richard Weber*: President and Chief Consultant, Life Insurance Consumer Advocacy Center LLC

Jackson Williams: Vice President, Public Policy, Dialysis Patient Citizens

Silvia Yee: Senior Staff Attorney and Policy Analyst, Disability Rights Education and Defense Fund

The 2023 Unfunded Consumer Representatives (17)

New unfunded representatives are noted with an asterisk.

David Arkush: Director, Climate Program, Public Citizen

Lucy Culp: Executive Director, State Government Affairs, The Leukemia & Lymphoma Society

Deborah Darcy: Senior Director of Government Relations, American Kidney Fund

Shamus Durac: Senior Attorney/Health Policy Analyst, Rhode Island Parent Information Network

Eric Ellsworth: Director, Health Data Strategy, Consumers’ Checkbook/Center for the Study of Services

Kelly Headrick: Senior Director, State Government Affairs and Grassroots Advocacy, Autism Speaks

Marguerite Herman: Lobbyist, Healthy Wyoming

Kara Hinkley*: National Vice President, State Policy, The Amylotrophic Lateral Sclerosis Association

Anna Schwamlein Howard: Policy Principal, American Cancer Society Cancer Action Network

Janay Johnson: National Senior Policy Analyst, American Heart Association

Kenneth S. Klein: Professor of Law, California Western School of Law

Rachel K. Klein: Deputy Executive Director, The AIDS Institute

Dorianne Mason: Director of Health Equity, National Women’s Law Center

Colin Reusch: Senior Advisor for Oral Health Policy, Community Catalyst Inc.

Carl Schmid: Executive Director, HIV + Hepatitis Policy Institute

Matthew J. Smith: Executive Director, Coalition Against Insurance Fraud