Season 36 Program
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MCG Jazz
BOX OFFICE

• Hours are Monday through Friday, 9 a.m.–5 p.m.

• On performance days the box office opens three hours prior to the earliest performance.

• The box office phone number is 412-322-0800.

• Tickets are available online at mcgjazz.org.

TICKETING POLICIES

Please review all ticket purchases carefully before leaving the box office or when your tickets arrive by mail and bring up discrepancies immediately. Review your tickets for seat assignments, concert date, and time.

DONATE TICKETS

Ticketholders may return tickets and receive a donation acknowledgement.

Please call the MCG Jazz box office at 412-322-0800 or go to,

https://www.mcgjazz.org/donate-tickets to complete the form no later than one

business day prior to your scheduled performance.

EXCHANGE TICKETS

Ticketholders may exchange tickets prior to the scheduled event for another available

performance within the same series year. To exchange, please send your tickets to the

MCG Jazz box office with your requested concert choice or call 412-322-0800.

GROUP SALES

Please call the box office to arrange to bring groups to MCG Jazz concerts.

Discounted tickets are provided to groups of 10 or more. Reception space, catering,

and other amenities are available.

CHILDREN

Children are always welcome at MCG Jazz, and we invite you to bring yours at any time. All children must have a purchased ticket; student discounts are available for most shows. Please remove disruptive children.

PARKING

MCG has parking lots in both the front and rear of the building. The front parking is

reserved for MCG Jazz Club members with a parking pass and accessible parking.

The two rear lots are free and open to all other patrons. In the event that the lots are full,

you may park along Metropolitan Street from in front of the concert hall to North

Franklin Street.

LATECOMER & RE-ENTRY POLICY

• Please arrive 15 minutes before the scheduled start time of your concert.

Latecomers will be seated at the first convenient pause in the program.

• House management and ushers will not open the doors after the lights are

dimmed or during the artist’s performance. Management accepts no responsibility

for this inconvenience.

CAMERAS AND RECORDING DEVICES

• Recording devices are not permitted in the concert hall.

• Please silence cell phones and put away all electronic devices before the start

of the concert.

SPECIAL ACCOMMODATIONS

Wheelchair seating is available and can be requested when buying tickets. If you have any other needs, please bring them to the attention of the box office when purchasing tickets or to an usher upon arrival at the concert hall. Assisted listening devise are

available at the box office.

RESTROOMS

Restrooms are located just beyond the Connie Kerr Gallery.

LOST & FOUND

Please call the box office at 412-322-0800 Monday through Friday from 9 a.m.–5 p.m.

SMOKING

Manchester Craftsmen’s Guild is a drug, smoke, and tobacco-free facility.

CONCEALED WEAPONS

Concealed weapons are not permitted on the property.

DRESS CODE

MCG Jazz does not enforce any type of dress code. Many patrons dress “business

casual” or “evening casual,” but please wear whatever makes you most comfortable.

FIRE EXIT

The concert hall fire exit is located at the front right-hand side. If the fire alarm is

activated, please follow the directions of MCG staff and ushers to safely leave the hall.

CONCIERGE SERVICE

• If you need assistance with finding transportation, an usher or staff member would be happy to help you.

• Cab, ride share, and ACCESS service will pick up and let off directly in front of the concert hall entrance.