Mean Girls and the Breakdown of Communication – Curating Zoe
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For extra credit in my BUS-202 class, I wrote a short paper about the communication exchange in a scene from Mean Girls. The paper is short, sweet, and well-written, as well as fun!

Mean Girls and the Breakdown of Communication: an Analysis

In the 2004 film Mean Girls, there is a famous scene in which the Plastics: Regina George, Cady Heron, Karen Smith, and Gretchen Wieners conduct a four-way phone call rife with gossip, name-calling, and faux-friendship of the most famous frenemies in cinema history. The film, written by comedy queen Tina Fey, was created to highlight the complex relationships between teenage girls in America’s school system. The film draws inspiration from the book Queen Bees and Wannabes: Helping Your Daughter Survive Cliques, Gossip, Boys, and the New Realities of Girl World, a psychological self-help book written by Rosalind Wiseman.

The two-minute scene begins with a conversation between Regina and Cady, gossiping about their friend Gretchen. The film reveals that Gretchen has been listening to Regina gossip about her. Gretchen, leaving Cady listening on the other line, then calls Karen to expose what Regina said about Karen. However, before she can talk to Karen, Regina calls Karen to ask her to go out, even though she told Cady she was going to bed. Gretchen then reveals to Karen that Regina called her a slut, to which Cady responds to the ‘harshness’ of the revelation. Karen, offended by Regina’s comments, tells Regina that she can’t go out with her because she’s sick, leading Regina to respond with the now-famous quote, “Boo, you whore.”

This scene is an example of a dense, decentralized communication network. No single member of the foursome dominates the network, and because they can call members of the network independently of another member of the network, this scene is an example of an All-Connected Network. The density of the network supports this example: there are any number of potential connections between the four, as demonstrated in the scene when they call various members independently of a single, information-knowing member.

Additionally, this scene is an example of informal interpersonal communication through both gossip and rumors. The four girls are not communicating effectively, and there are many individual barriers to communication within this exchange. First, the girls all have differing perceptions of each other. Gretchen and Karen believe that Regina is their friend, while Regina’s actions prove otherwise. Regina also believes that Cady is ‘on her side’ so to speak, and doesn’t know that Cady is acting as a middleman to the rest of the girls. Second, there is a myriad of status differences between the girls. Regina is perceived to be the leader, thus making her word law to Gretchen. However, Cady does not see Regina as the leader and sees herself as outside of the network. This outsiderness allows her to be objective to Regina’s gossip and allows her to pass the information on to others without fear of retribution from Regina. Finally, there are different levels of self-interest within the exchange. Gretchen wants to know if Regina is mad at her, while Karen is interested in pleasing Regina until she learns Regina calls her promiscuous. Cady is attempting to sabotage the Plastics with her other friends, Janis and Damian. All these combined lead to a breakdown of communication between the group. However, no one in the group is interested in overcoming the individual barriers to effective communication.

This scene and the rest of Mean Girls is a fascinating look into the exchanges between teenage girls, and the effects they can have on the individual. While the film is a comedy, it shows the misunderstood behavior and communication of one of the most complex organizations in the world: the teenage girl’s clique. While this film may not be viewed as a ‘serious’ topic, the book it is based on certainly is serious, and I believe much can be revealed about organizational behavior and communication within larger, professional organizations if we continue to analyze the relationships and exchanges between teenage girls.

References

Hitt, M. A., Miller, C. C., & Colella, A. (2011). Organizational Behavior: a Strategic Approach

(4th ed.). Chichester: Wiley.

Michaels, L., Fey, T., Waters, M. S., Lohan, L., McAdams, R., Meadows, T., Poehler, A., …

Paramount Pictures Corporation. (2004). Mean Girls. Hollywood, Calif: Paramount. Retrieved from https://youtu.be/hVN7TJRRskQ