Written reprimand of Officer Frank Castillo
Commander Bryant delivered a written reprimand to Officer Castillo for an incident in which he was involved in an EDP Voluntary Call for Service on July 29, 2019. His actions were a violation of policy 301.2, Impartial attitude and courtesy, and 301.3, Customer service and community relations.
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OF

GEORGE

MEMORANDUN

Austin Police Department

Downtown Area Command

TO:

Frank Castillo, Officer

FROM:

Jason Bryant, Commander

DATE:

January 2, 2020

SUBJECT: Written Reprimand IA Case 2019-0774

This memorandum is in reference to an incident which occurred on 7-29-19 and your conduct at

that time. Specifically I am referring to your involvement in an EDP Voluntary Call for Service.

Your actions violated APD Policy:

301.2 IMPARTIAL ATTITUDE AND COURTESY

Employees are expected to act professionally, treat all persons fairly and equally, and perform all

duties impartially, objectively, and equitably without regard to personal feelings, animosities,

friendships, financial status, sex, creed, color, race, religion, age, political beliefs, sexual

orientation, gender identity or gender expression or social or ethnic background.

(a) Employees will not express or otherwise manifest any prejudice concerning race,

religion, national origin, age, political affiliation, sex, or other personal characteristics

in the performance of their duties.

1. Employees will respect the rights of individuals and will not engage in

discrimination, oppression, or favoritism whether by language, act, or omission.

2. The use of racial or ethnic remarks, slurs, epithets, words or gestures, which are

derogatory or inflammatory in nature to or about any person or group of persons is

strictly prohibited.

(b) Employees will be tactful in the performance of their duties, control their tempers,

exercise patience and discretion, and shall not engage in argumentative discussions even

in the face of extreme provocation.

(c) Employees will make every effort to be courteous and respectful toward all persons.

301.3 CUSTOMER SERVICE AND COMMUNITY RELATIONS

APD constantly works to establish direct contacts with the community we serve. Without

grassroots community support, successful enforcement of many laws may be difficult, if not

impossible. Community involvement can be an effective means of eliciting public support, can

P1) 0085

Rev. 072012

serve to identify problems in the making, and may foster cooperative efforts in resolving

community issues. Input from the community can also help ensure that agency general orders

accurately reflect the needs of the community.

(a) The conduct of each employee reflects on the agency as a whole and the burden of

achieving the agency's community relations objectives is shared. A unified, coordinated

effort requires the participation, enthusiasm, and skills of all agency personnel.

(b) Employees will extend reasonable assistance to the public when called upon.

Employees must not neglect community services in the belief that the police function is

restricted to crime control.

You are hereby reminded that compliance with the Department's rules and regulations are a

condition of your continued employment as a police officer. Failure to comply with this policy in

the future may result in more severe disciplinary action against you, up to, and including an

indefinite suspension.

I hereby acknowledge receipt of the foregoing Written Reprimand:

For cat 4873

1-2-20

9.194

Signature of Officer Receiving Reprimand

Date / Time

N/A

N/A

Signature of COC Sergeant

Date / Time

neir

1-2-20 0 SAM

Signature of COC Lieutenant

Date / Time

for

3432

12.20 @ 0918

Signature of COC Commander

Date / Time

CC:

Employee

Employee's Supervisor

Internal Affairs

APD Human Resources

PD 0085

Rev. 072012