text stringlengths 13 368 | target class label 77 classes | evaluation_predictions sequence |
|---|---|---|
What would be the reason there's an extra fee on my statement? | 35extra_charge_on_statement | [
-3.244140625,
-2.12109375,
-2.431640625,
-3.193359375,
-3.103515625,
-3.88671875,
-3.328125,
-3.06640625,
-1.9814453125,
-2.728515625,
-3.2265625,
-2.9453125,
-2.81640625,
-2.34375,
-2.017578125,
0.475830078125,
-1.0166015625,
-1.3447265625,
-2.935546875,
0.1575927734375,
-1.... |
Is there a way I can get my ATM card back from the machine? | 19card_swallowed | [
-2.33984375,
-3.08984375,
-3.08203125,
3.46875,
-1.763671875,
-2.396484375,
-4.15625,
-1.806640625,
-4.2578125,
-1.546875,
0.108154296875,
-0.96630859375,
-1.580078125,
-0.373779296875,
-1.7919921875,
-3.09765625,
-1.8603515625,
-2.98046875,
6,
-2.068359375,
-1.5751953125,
... |
Why did my my transfer get declined? | 28declined_transfer | [
-3.39453125,
-2.658203125,
-2.359375,
-3.1875,
-2.85546875,
-1.2900390625,
-1.5556640625,
0.1510009765625,
-1.0791015625,
-1.4580078125,
-1.8642578125,
-3.189453125,
-3.638671875,
-3.3828125,
-2.685546875,
-2.767578125,
-3.3828125,
-1.8447265625,
-3.478515625,
-2.455078125,
-... |
Do you know why my card payment was reverted? | 53reverted_card_payment? | [
-2.27734375,
-2.5625,
-3.390625,
-4.04296875,
-2.443359375,
-1.375,
-1.791015625,
-0.63623046875,
-1.8232421875,
-2.650390625,
-3.642578125,
-4.203125,
-3.640625,
-3.138671875,
-3.044921875,
-2.603515625,
-0.376220703125,
-0.884765625,
-1.896484375,
-2.197265625,
-2.4453125,
... |
I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me? | 17card_payment_not_recognised | [
-3.470703125,
-2.259765625,
-3.46484375,
-3.02734375,
-2.974609375,
-1.5361328125,
-2.10546875,
-3.12109375,
-2.400390625,
-1.701171875,
-2.953125,
-2.541015625,
-2.90234375,
-2.48828125,
-3.0625,
-0.478515625,
7.23828125,
-2.2734375,
-2.15625,
-2.193359375,
-0.89306640625,
... |
As for limits are top ups included? | 60top_up_limits | [
-2.591796875,
-1.8642578125,
-1.0166015625,
-1.2919921875,
0.4326171875,
-3.6328125,
-3.63671875,
-3.740234375,
-2.802734375,
-3.10546875,
-2.30078125,
-2.775390625,
-2.095703125,
-3.365234375,
-2.369140625,
-2.525390625,
-1.509765625,
-3.37890625,
-2.4296875,
-3,
-2.40234375... |
Can I top up with a cheque? | 58top_up_by_cash_or_cheque | [
-4.73828125,
-1.0947265625,
-2.033203125,
-0.9755859375,
-0.8896484375,
-3.755859375,
0.62158203125,
-3.353515625,
-2.947265625,
-2.27734375,
-2.435546875,
-3.556640625,
-3.044921875,
-3.525390625,
-3.681640625,
-2.720703125,
-2.09765625,
-2.7265625,
-2.759765625,
-0.0273284912... |
I found a charge for a direct debit that was not made by me. | 29direct_debit_payment_not_recognised | [
-4.01171875,
-2.9375,
-1.39453125,
-3.6171875,
-2.5234375,
-2.154296875,
-1.1181640625,
-2.037109375,
-0.09649658203125,
-1.552734375,
-3.9453125,
-3.169921875,
-3.642578125,
-2.431640625,
-2.8671875,
-1.837890625,
-0.80712890625,
-1.765625,
-2.78125,
-2.22265625,
-1.30859375... |
The exchange rate on my purchase is wrong. | 18card_payment_wrong_exchange_rate | [
-3.548828125,
-1.4814453125,
-2.6953125,
-3.498046875,
-3.587890625,
-1.1708984375,
-2.9140625,
-0.74365234375,
-2.697265625,
-3.8125,
-2.08984375,
-3.8125,
-3.296875,
-2.453125,
-3.7421875,
1.0673828125,
-1.73046875,
7.25,
-3.572265625,
-0.86767578125,
-3.201171875,
-2.941... |
Can I resent my passcode? | 45passcode_forgotten | [
-1.3798828125,
-2.220703125,
-0.87158203125,
-1.9921875,
0.362548828125,
-2.447265625,
-3.08984375,
-2.98828125,
-2.30859375,
-1.314453125,
-2.298828125,
-2.00390625,
-1.0703125,
-1.1845703125,
-2.529296875,
-3,
-2.734375,
-2.265625,
-2.431640625,
-4.24609375,
-2.064453125,
... |
Does it cost anything for exchanges? | 32exchange_charge | [
-3.79296875,
-2.099609375,
-2.33984375,
-2.953125,
-2.322265625,
-2.091796875,
-2.8359375,
-2.04296875,
-3.052734375,
-0.90673828125,
-1.9677734375,
-2.337890625,
-2.927734375,
-2.451171875,
-3.44921875,
-0.5146484375,
-2.83203125,
0.9990234375,
-3.310546875,
-2.314453125,
-3... |
There's a refund missing from my statement | 0Refund_not_showing_up | [
-3.21484375,
-2.125,
-2.802734375,
-3.25,
-2.830078125,
-1.2529296875,
-0.032379150390625,
-1.8154296875,
-0.86572265625,
-3.15625,
-3.57421875,
-3.0859375,
-3.00390625,
-3.572265625,
-2.4765625,
-4.05078125,
-1.583984375,
-1.8232421875,
-2.958984375,
-2.0625,
1.01171875,
-... |
Can you explain your exchange rate policy to me? | 33exchange_rate | [
-3.974609375,
-1.7724609375,
-2.89453125,
-2.71484375,
-2.744140625,
-1.189453125,
-3.541015625,
-2.79296875,
-3.4296875,
-1.4619140625,
-1.8095703125,
-3.46875,
-1.8740234375,
-3.462890625,
-3.64453125,
-2.998046875,
-4.328125,
0.293701171875,
-3.291015625,
-3.705078125,
-3.... |
When would my card be charged an extra fee for a transaction? | 16card_payment_fee_charged | [
-3.259765625,
-2.89453125,
-2.84765625,
-3.083984375,
-2.8359375,
-3.32421875,
-3.923828125,
-1.7294921875,
-2.18359375,
-1.498046875,
-1.2880859375,
-2.5546875,
-3.15625,
-2.294921875,
-2.693359375,
7,
0.10546875,
-0.350341796875,
-2.67578125,
2.65234375,
-3.083984375,
-4.... |
Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this | 8beneficiary_not_allowed | [
-3.583984375,
-2.10546875,
-2.27734375,
-2.20703125,
-3.544921875,
-0.436279296875,
-2.63671875,
6.8046875,
0.405517578125,
-3.267578125,
-3.44921875,
-3.712890625,
-4.4453125,
-2.685546875,
-3.546875,
-2.1015625,
-2.935546875,
-1.279296875,
-2.19921875,
-1.7392578125,
-2.146... |
Why was I charged a fee for a transfer? | 64transfer_fee_charged | [
-3.34375,
-2.14453125,
-2.76953125,
-4.578125,
-2.818359375,
-0.26318359375,
-1.6025390625,
-0.40478515625,
-0.2325439453125,
-3.419921875,
-2.93359375,
-2.068359375,
-2.4765625,
-2.033203125,
-1.96875,
0.6669921875,
-0.9111328125,
0.05419921875,
-3.78515625,
-0.31005859375,
... |
My American express is experiencing a problem with apple play with top up, can you fix it? | 3apple_pay_or_google_pay | [
-1.0537109375,
-3.25,
7.0234375,
-3.9140625,
0.9150390625,
-2.458984375,
-2.60546875,
-2.00390625,
-1.4814453125,
-3.37890625,
-3.1328125,
-2.462890625,
-2.44140625,
-0.2320556640625,
-2.189453125,
-2.57421875,
-3.078125,
-2.486328125,
-3.33984375,
-3.708984375,
-1.4453125,
... |
My source of funds need verified. | 70verify_source_of_funds | [
-4.24609375,
-0.6259765625,
-2.865234375,
-3.248046875,
-2.982421875,
-0.491943359375,
-0.07220458984375,
-1.28515625,
-0.68212890625,
-3.298828125,
-3.244140625,
-3.369140625,
-1.560546875,
-4.3359375,
-3.775390625,
-3.767578125,
-2.23828125,
-1.8828125,
-3.8984375,
-1.3623046... |
Can you tell me if my pop-up went through? | 59top_up_failed | [
-3.185546875,
-2.345703125,
-0.7822265625,
-3.310546875,
-1.9912109375,
-2.85546875,
-2.1171875,
-3.568359375,
-3.837890625,
-2.994140625,
-2.87890625,
-1.759765625,
-2.8828125,
-2.693359375,
-2.123046875,
-3.896484375,
-4.52734375,
-2.630859375,
-3.4453125,
-2.5859375,
-3.09... |
Tell me if there are any top-up limits? | 60top_up_limits | [
-2.681640625,
-1.921875,
-1.1201171875,
-1.3203125,
0.72509765625,
-3.615234375,
-3.619140625,
-3.869140625,
-2.685546875,
-3.171875,
-2.21484375,
-2.609375,
-1.8505859375,
-3.416015625,
-2.232421875,
-2.61328125,
-1.384765625,
-3.427734375,
-2.34375,
-2.984375,
-2.365234375,... |
I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it. | 10card_about_to_expire | [
-2.12890625,
-2.708984375,
-3.810546875,
-3.14453125,
-2.876953125,
-3.0390625,
-2.845703125,
-3.740234375,
-3.708984375,
6.91796875,
-1.7578125,
-1.1201171875,
-1.33984375,
-1.447265625,
-1.8837890625,
-1.7587890625,
-1.984375,
-3.6171875,
-2.091796875,
-3.064453125,
-3.5878... |
why hasn't my top up gone through yet | 48pending_top_up | [
-2.380859375,
-1.4990234375,
-1.9443359375,
-2.634765625,
-2.404296875,
-1.3232421875,
-1.0078125,
-2.8359375,
-2.71484375,
-2.13671875,
-3.404296875,
-1.5224609375,
-1.884765625,
-3.3515625,
-2.19921875,
-3.73046875,
-4.00390625,
-2.509765625,
-3.16796875,
-2.8984375,
-3.433... |
The conversion rate on the ATM that I used with foreign currency was wrong. | 76wrong_exchange_rate_for_cash_withdrawal | [
-4.7421875,
-1.998046875,
-4.59375,
-0.587890625,
-4.26171875,
-1.19140625,
-1.537109375,
-1.0625,
-3.134765625,
-3.94140625,
-2.982421875,
-3.484375,
-3.279296875,
-4.5390625,
-4.44921875,
-3.662109375,
-2.083984375,
1.5751953125,
-2.150390625,
0.818359375,
-1.376953125,
-... |
I could not get my transfer to happen correctly and was wondering why? | 36failed_transfer | [
-3.728515625,
-3.2421875,
-3.544921875,
-4.1796875,
-3.76953125,
0.10992431640625,
-1.76953125,
2.94921875,
0.91650390625,
-3.66796875,
-3.208984375,
-3.4375,
-3.83984375,
-4.484375,
-2.005859375,
-3.9296875,
-3.6796875,
-2.982421875,
-4.30859375,
-3.474609375,
-3.177734375,
... |
Will filling stations accept my card? | 11card_acceptance | [
-2.732421875,
-1.306640625,
-2.43359375,
0.486328125,
-3.12890625,
-3.271484375,
-4.96875,
-4.0078125,
-4.4453125,
-1.390625,
4.25,
0.53076171875,
1.02734375,
-2.251953125,
-0.4755859375,
-2.509765625,
-2.71875,
-3.00390625,
-0.254638671875,
-3.1640625,
-3.568359375,
-3.041... |
Which ATMs accept this placard ? | 4atm_support | [
-3.9453125,
-2.38671875,
-3.0859375,
6.40625,
-2.26171875,
-3.017578125,
-3.72265625,
-1.81640625,
-3.697265625,
-2.80859375,
1,
-2.42578125,
-1.7119140625,
-2.55078125,
-3.6015625,
-2.822265625,
-2.0546875,
-2.787109375,
1.4736328125,
-0.71337890625,
-1.7177734375,
-0.6630... |
I need to update my current address | 31edit_personal_details | [
-2.263671875,
0.441650390625,
-2.296875,
-2.595703125,
-1.890625,
-0.7626953125,
-0.92138671875,
-2.12890625,
-0.69775390625,
-0.84228515625,
-2.71875,
-3.029296875,
-0.93798828125,
-2.2734375,
-3.29296875,
-3.8671875,
-1.1484375,
-3.31640625,
-2.966796875,
-4.04296875,
-2.97... |
Using an ATM caused me to incur an additional fee. Why? | 20cash_withdrawal_charge | [
-3.5234375,
-1.7509765625,
-3.4921875,
-1.0849609375,
-2.142578125,
-3.552734375,
-1.5927734375,
-1.1669921875,
-1.5087890625,
-3.01171875,
-2.517578125,
-3.705078125,
-4.359375,
-2.505859375,
-3.630859375,
1.171875,
-1.2841796875,
-1.2861328125,
-2.212890625,
7.6953125,
-0.4... |
I've lost track of my phone or someone stole it. | 43lost_or_stolen_phone | [
-1.0341796875,
-2.525390625,
-0.71435546875,
-3.109375,
-2.619140625,
-2.61328125,
-1.5751953125,
-1.9833984375,
-2.48046875,
-2.072265625,
-1.2880859375,
-1.1845703125,
-1.087890625,
-0.869140625,
-0.78564453125,
-2.47265625,
-2.125,
-2.083984375,
-2.896484375,
-3.92578125,
... |
I would like to know why I was charged twice for my purchase. | 63transaction_charged_twice | [
-3.763671875,
-3.1953125,
-2.7734375,
-2.486328125,
-3.5,
-2.470703125,
-1.294921875,
-1.86328125,
-0.52392578125,
-1.9521484375,
-2.78125,
-2.33984375,
-2.396484375,
-2.748046875,
-1.1884765625,
0.556640625,
-0.91552734375,
-2.1171875,
-2.083984375,
-1.2001953125,
-2.3320312... |
Is there a specific type you need for identity verification? | 69verify_my_identity | [
-3.5703125,
-1.1240234375,
-2.84765625,
-1.5546875,
-3.423828125,
-2.53125,
-2.740234375,
-2.919921875,
-2.974609375,
-0.83837890625,
-1.3876953125,
-1.5419921875,
-1.6494140625,
-2.94140625,
-3.388671875,
-3.625,
-1.857421875,
-2.083984375,
-2.791015625,
-3.8515625,
-2.46289... |
How can I top-up my limit? | 60top_up_limits | [
-2.80859375,
-1.9296875,
-1.0703125,
-0.779296875,
0.6982421875,
-3.24609375,
-3.017578125,
-3.400390625,
-2.548828125,
-3.033203125,
-2.267578125,
-2.775390625,
-1.908203125,
-3.4296875,
-2.1875,
-2.71484375,
-1.310546875,
-3.408203125,
-1.955078125,
-2.8671875,
-2.13671875,... |
Are your cards available in Europe? | 25country_support | [
-3.064453125,
-1.8212890625,
-3.03515625,
-0.78759765625,
-3.63671875,
-2.248046875,
-3.26171875,
-3.818359375,
-3.78125,
0.52294921875,
-0.1309814453125,
-0.78662109375,
0.1748046875,
-2.681640625,
-3.064453125,
-2.580078125,
-1.95703125,
-2.171875,
-1.91015625,
-2.634765625,
... |
I'm unsure of a withdrawl in my statement. | 21cash_withdrawal_not_recognised | [
-3.185546875,
-3.68359375,
-3.236328125,
0.196044921875,
-3.0234375,
-2.06640625,
-2.03125,
-2.033203125,
-3.056640625,
-3.482421875,
-2.630859375,
-2.4375,
-3.849609375,
-1.431640625,
-3.171875,
-4.7578125,
0.1763916015625,
-4.34765625,
-0.474365234375,
-1.0126953125,
5.6445... |
What is the best way to exchange currency? | 34exchange_via_app | [
-3.0078125,
-2.25,
-1.966796875,
-2.66015625,
-3.96875,
-0.568359375,
-2.576171875,
-0.87109375,
-3.53125,
-2.40234375,
-3.46484375,
-3.484375,
-2.728515625,
-2.8515625,
-3.71484375,
-4.4765625,
-3.7421875,
-0.61572265625,
-2.650390625,
-4.515625,
-2.603515625,
-2.576171875... |
How to decide if I get a Visa or Mastercard? | 73visa_or_mastercard | [
-2.9921875,
-2.91796875,
-1.92578125,
-0.1478271484375,
-0.8564453125,
-2.724609375,
-2.15234375,
-2.591796875,
-3.197265625,
-0.1002197265625,
0.65576171875,
-1.8486328125,
-2.591796875,
-1.8984375,
-2.748046875,
-2.67578125,
-3.294921875,
-2.4140625,
-1.4482421875,
-2.1445312... |
If I will be traveling, is there a way to auto top-up my card on certain days? | 5automatic_top_up | [
-1.8935546875,
-4.40625,
1.337890625,
-2.353515625,
6.9296875,
-2.919921875,
-2.2265625,
-3.228515625,
-2.462890625,
-2.705078125,
-2.654296875,
-3.3203125,
-2.451171875,
-1.2900390625,
-2.67578125,
-2.5859375,
-1.990234375,
-3.521484375,
-2.248046875,
-2.244140625,
-1.894531... |
How can I tell where my funds came from? | 70verify_source_of_funds | [
-4.03125,
-0.65966796875,
-2.65625,
-2.982421875,
-2.85546875,
-0.7685546875,
0.054901123046875,
-1.583984375,
-0.69384765625,
-3.033203125,
-2.984375,
-3.23828125,
-1.4189453125,
-4.10546875,
-3.796875,
-3.5546875,
-1.99609375,
-1.8193359375,
-3.76953125,
-1.1416015625,
-1.2... |
How long does it take for funds to come through the US to my account? | 67transfer_timing | [
-3.255859375,
-2.03515625,
-3.345703125,
-2.4453125,
-2.513671875,
-0.8154296875,
-3.609375,
-3.240234375,
-2.361328125,
-0.282958984375,
-2.80078125,
-1.71875,
2.76171875,
-3.271484375,
-2.46875,
-4.02734375,
-3.349609375,
-2.83984375,
-3.12890625,
-4.18359375,
-3.63671875,
... |
Can I reset my password? I don't know what it is. | 45passcode_forgotten | [
-1.0634765625,
-2.529296875,
-0.3779296875,
-1.96484375,
0.8251953125,
-2.4375,
-2.95703125,
-2.701171875,
-2.412109375,
-1.6142578125,
-2.416015625,
-2.583984375,
-1.4365234375,
-0.666015625,
-2.30859375,
-3.228515625,
-2.8984375,
-2.587890625,
-2.3671875,
-4.28515625,
-1.74... |
How do I link a new card? | 14card_linking | [
0.08306884765625,
-3.099609375,
-0.5068359375,
-2.51953125,
-1.9375,
-3.2734375,
-3.12109375,
-2.04296875,
-2.548828125,
-0.402099609375,
-1.7939453125,
0.0357666015625,
-1.849609375,
7.13671875,
-0.7080078125,
-2.33984375,
-1.9560546875,
-2.501953125,
-0.286865234375,
-2.56640... |
Where are my funds coming from? I need to know. | 70verify_source_of_funds | [
-4.10546875,
-0.53173828125,
-2.77734375,
-3.16015625,
-2.83984375,
-0.65673828125,
0.1859130859375,
-1.5283203125,
-0.6708984375,
-3.1171875,
-3.005859375,
-3.33984375,
-1.466796875,
-4.25390625,
-3.8203125,
-3.474609375,
-2.1953125,
-1.6728515625,
-3.892578125,
-1.2451171875,... |
The expiration date of my card is approaching . | 10card_about_to_expire | [
-1.9814453125,
-2.3359375,
-3.916015625,
-3.2421875,
-2.931640625,
-3.0234375,
-2.927734375,
-3.41796875,
-3.650390625,
6.7578125,
-1.96484375,
-0.82373046875,
-0.76123046875,
-1.849609375,
-1.666015625,
-2.1328125,
-2.033203125,
-3.779296875,
-1.974609375,
-3.412109375,
-3.9... |
Can I set up an automatic top-up for travel. | 5automatic_top_up | [
-2.021484375,
-4.265625,
0.50390625,
-1.9853515625,
6.68359375,
-3.119140625,
-2.55859375,
-3.587890625,
-2.578125,
-2.361328125,
-2.78515625,
-3.650390625,
-2.431640625,
-2.04296875,
-2.90234375,
-2.65625,
-2.00390625,
-3.74609375,
-2.50390625,
-2.2734375,
-2.23828125,
-2.... |
If my card is trapped in the ATM, what do I do? | 19card_swallowed | [
-1.625,
-3.103515625,
-2.98828125,
1.677734375,
-2.1953125,
-2.08984375,
-3.876953125,
-1.779296875,
-4.04296875,
-1.1484375,
0.050018310546875,
-0.2401123046875,
-1.5693359375,
0.10174560546875,
-0.046783447265625,
-3.171875,
-1.8603515625,
-3.20703125,
6.41796875,
-2.578125,
... |
I want to withdraw money, where can I go? | 4atm_support | [
-3.888671875,
-2.0859375,
-3.306640625,
6.32421875,
-1.890625,
-2.73828125,
-3.51953125,
-1.634765625,
-3.4609375,
-2.234375,
1.064453125,
-2.638671875,
-1.775390625,
-2.421875,
-3.48828125,
-2.392578125,
-2.19140625,
-2.392578125,
1.044921875,
0.1263427734375,
-1.2265625,
... |
I made a transaction and it is taking a very long time to go through. | 66transfer_not_received_by_recipient | [
-2.9609375,
-3.173828125,
-3.82421875,
-4.41015625,
-3.931640625,
1.8642578125,
-0.464599609375,
-0.48583984375,
2.42578125,
-3.126953125,
-3.685546875,
-1.1298828125,
-0.9501953125,
-4.55078125,
-2.462890625,
-4.8984375,
-1.73828125,
-3.55078125,
-4.23828125,
-4.1328125,
-1.... |
Which country's currency do you support? | 37fiat_currency_support | [
-3.572265625,
-2.083984375,
-3.498046875,
-0.63818359375,
-3.154296875,
-2.525390625,
-3.306640625,
-3.76171875,
-5.19921875,
-0.79345703125,
-1.443359375,
-3.140625,
-1.7021484375,
-3.63671875,
-4.26171875,
-3.521484375,
-2.638671875,
-2.537109375,
-1.974609375,
-3.88671875,
... |
Help my verify my id. | 68unable_to_verify_identity | [
-2.21484375,
-2.587890625,
-2.8046875,
-3.205078125,
-3.8203125,
-1.7587890625,
-2.453125,
-2.42578125,
-2.931640625,
-2.8203125,
-1.9501953125,
-1.3359375,
-2.443359375,
-2.35546875,
-1.388671875,
-4.33203125,
-2.201171875,
-3.23828125,
-3.060546875,
-4.296875,
-0.5805664062... |
Are you able to locate my card? | 42lost_or_stolen_card | [
-2.232421875,
-3.27734375,
-3.09765625,
-2.810546875,
-3.904296875,
-2.90625,
-3.4609375,
-3.21875,
-2.72265625,
-0.77734375,
-0.6318359375,
3.599609375,
-0.5166015625,
-0.27197265625,
-0.345458984375,
-2.376953125,
-1.763671875,
-2.814453125,
0.60888671875,
-3.052734375,
-1.... |
There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges? | 17card_payment_not_recognised | [
-3.162109375,
-3.029296875,
-2.4375,
-3.71875,
-3.072265625,
-3.734375,
-2.42578125,
-3.97265625,
-1.59375,
-1.734375,
-2.990234375,
-1.5810546875,
-3.005859375,
-1.0908203125,
-1.857421875,
-0.53515625,
4.01171875,
-3.755859375,
-2.158203125,
-1.5029296875,
2.125,
-4.31640... |
Can I get a spare card for someone else to use? | 40getting_spare_card | [
-1.7490234375,
-3.255859375,
-2.998046875,
-1.84765625,
-2.04296875,
-3.50390625,
-4.265625,
-3.615234375,
-3.87109375,
-1.1005859375,
-1.302734375,
-1.1142578125,
-1.3916015625,
-0.5498046875,
-1.0634765625,
-2.8046875,
-1.9345703125,
-3.44921875,
-0.70947265625,
-2.142578125,... |
I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down? | 36failed_transfer | [
-3.83984375,
-3.1015625,
-3.482421875,
-4.21484375,
-3.052734375,
-0.298583984375,
-1.962890625,
1.9755859375,
-0.568359375,
-3.9453125,
-3.05859375,
-3.685546875,
-3.744140625,
-4.6015625,
-0.77490234375,
-4.359375,
-4.26953125,
-3.529296875,
-4.0859375,
-3.3671875,
-2.97265... |
My card is about to expire. How much does it cost to order a new one and how fast will I get it? | 10card_about_to_expire | [
-1.8486328125,
-2.619140625,
-3.783203125,
-3.1484375,
-2.818359375,
-3.115234375,
-2.998046875,
-3.765625,
-3.787109375,
7.01171875,
-1.701171875,
-0.9658203125,
-1.126953125,
-1.2958984375,
-1.734375,
-1.748046875,
-1.896484375,
-3.705078125,
-1.994140625,
-3.099609375,
-3.... |
Can I reactivate a card I thought I lost? | 14card_linking | [
-0.75634765625,
-3.384765625,
-1.1064453125,
-2.0859375,
-2.203125,
-3.35546875,
-3.349609375,
-2.515625,
-2.8046875,
-0.88623046875,
-1.2841796875,
0.335205078125,
-1.9619140625,
6.8203125,
-0.7021484375,
-2.3984375,
-1.7900390625,
-2.56640625,
0.407470703125,
-2.52734375,
-... |
My passcode doesn't work | 45passcode_forgotten | [
-1.2109375,
-2.435546875,
-0.826171875,
-2.02734375,
0.14990234375,
-2.318359375,
-3.08203125,
-2.7890625,
-2.416015625,
-1.6376953125,
-2.31640625,
-2.162109375,
-1.34375,
-1.267578125,
-2.197265625,
-2.98828125,
-2.76953125,
-2.365234375,
-2.333984375,
-4.24609375,
-1.84667... |
What steps must I follow to get a Visa credit card? | 73visa_or_mastercard | [
-2.95703125,
-2.984375,
-1.755859375,
-0.205322265625,
-0.80126953125,
-2.861328125,
-2.486328125,
-2.783203125,
-3.28125,
-0.2381591796875,
0.6201171875,
-1.791015625,
-2.67578125,
-1.8212890625,
-2.76171875,
-2.55859375,
-3.345703125,
-2.478515625,
-1.4921875,
-2.2265625,
-... |
I don't understand where this debit came from and want it removed. | 29direct_debit_payment_not_recognised | [
-3.787109375,
-3.1640625,
-1.275390625,
-3.515625,
-2.49609375,
-2.421875,
-1.4033203125,
-2.134765625,
-0.339599609375,
-1.330078125,
-3.8515625,
-3.1875,
-3.556640625,
-2.046875,
-2.85546875,
-2.30859375,
-0.9267578125,
-2.134765625,
-2.36328125,
-2.708984375,
-1.1318359375... |
I have 1 other US card. Can you take that? | 54supported_cards_and_currencies | [
-3.326171875,
-2.970703125,
-2.12890625,
-0.69775390625,
-1.6494140625,
-3.939453125,
-5.27734375,
-4.73046875,
-4.84375,
-2.65234375,
-1.486328125,
-3.458984375,
-1.8623046875,
-3.048828125,
-4.57421875,
-4.546875,
-3.24609375,
-2.755859375,
-1.9765625,
-3.67578125,
-2.38085... |
How long should my new card take to arrive? | 12card_arrival | [
-1.263671875,
-3.720703125,
-2.95703125,
-3.26953125,
-3.8125,
-3.02734375,
-2.52734375,
-3.931640625,
-2.96875,
-0.0250091552734375,
-0.243408203125,
7.28515625,
2.748046875,
-0.11053466796875,
0.693359375,
-4.15234375,
-2.876953125,
-3.84765625,
-0.58544921875,
-4.13671875,
... |
How long to I have to wait for a transfer to reach my account? | 67transfer_timing | [
-3.44140625,
-1.9990234375,
-3.3359375,
-2.783203125,
-1.765625,
2.07421875,
-3.0546875,
-0.87255859375,
-2.017578125,
-0.95556640625,
-3.083984375,
-2.671875,
-0.437744140625,
-3.080078125,
-2.8671875,
-3.314453125,
-3.228515625,
-1.7451171875,
-2.9453125,
-3.857421875,
-4.1... |
We need both a visa and a Mastercard. | 73visa_or_mastercard | [
-3.11328125,
-3.05078125,
-2.015625,
-0.2705078125,
-0.87255859375,
-2.83203125,
-2.044921875,
-2.701171875,
-3.150390625,
-0.325927734375,
0.26513671875,
-2.060546875,
-2.8359375,
-2.0234375,
-2.9140625,
-2.853515625,
-3.25,
-2.48046875,
-1.5244140625,
-2.09375,
-2.583984375... |
Why isn't my ID being verified? | 68unable_to_verify_identity | [
-1.8095703125,
-2.96875,
-3.068359375,
-3.482421875,
-4.0546875,
-1.4775390625,
-2.072265625,
-2.31640625,
-2.931640625,
-2.9765625,
-2.16796875,
-1.1923828125,
-2.314453125,
-2.76171875,
-1.4384765625,
-4.609375,
-2.65234375,
-3.46484375,
-3.240234375,
-4.3203125,
-0.3203125... |
How long will it take to get to me? | 13card_delivery_estimate | [
-2.275390625,
-2.099609375,
-2.892578125,
-2.0859375,
-2.947265625,
-1.53515625,
-3.470703125,
-3.6796875,
-2.244140625,
-1.1064453125,
-0.8896484375,
1.2998046875,
5.0625,
-2.982421875,
-0.410400390625,
-5.015625,
-3.310546875,
-3.77734375,
-2.796875,
-5.13671875,
-3.1132812... |
Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back. | 63transaction_charged_twice | [
-3.7265625,
-3.560546875,
-2.740234375,
-2.552734375,
-3.46875,
-2.484375,
-1.4384765625,
-2.052734375,
-0.463623046875,
-2.27734375,
-2.880859375,
-2.302734375,
-2.46875,
-2.740234375,
-0.8203125,
0.2208251953125,
-0.9716796875,
-2.6796875,
-2.08984375,
-1.12890625,
-1.95800... |
I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end? | 53reverted_card_payment? | [
-3.689453125,
-2.47265625,
-3.66015625,
-4.1328125,
-3.146484375,
-2.052734375,
-2.119140625,
0.61669921875,
-2.48828125,
-3.46484375,
-2.845703125,
-4.2734375,
-4.48046875,
-3.703125,
-1.5361328125,
-2.541015625,
0.0141754150390625,
-2.740234375,
-2.255859375,
-2.10546875,
-... |
What happened to my top-up? | 61top_up_reverted | [
-3.03515625,
-1.47265625,
-1.6083984375,
-3.923828125,
-2.28515625,
-1.431640625,
-0.97119140625,
-2.87109375,
-2.564453125,
-3.40234375,
-3.2265625,
-2.115234375,
-3.634765625,
-3.03515625,
-2.1328125,
-3.408203125,
-4.27734375,
-2.14453125,
-3.62890625,
-2.783203125,
-2.582... |
I made a purchase and it says it's pending. What does that mean? | 46pending_card_payment | [
-3.115234375,
-2.287109375,
-3.43359375,
-2.880859375,
-2.81640625,
-1.4169921875,
-1.86328125,
-1.8212890625,
-2.474609375,
-1.3671875,
-3.28125,
-2.21484375,
-2.14453125,
-3.67578125,
-2.95703125,
-0.84619140625,
0.17138671875,
-2.216796875,
-3.15625,
-2.5078125,
-3.2050781... |
What is the source of my available funds? | 70verify_source_of_funds | [
-4.08203125,
-0.4892578125,
-2.7578125,
-3.478515625,
-2.966796875,
-0.321533203125,
-0.035797119140625,
-1.443359375,
-0.51220703125,
-3.298828125,
-3.052734375,
-3.1328125,
-1.2734375,
-4.1875,
-3.5390625,
-3.724609375,
-2.470703125,
-1.7412109375,
-3.9296875,
-1.6552734375,
... |
Hello, I found the card I misplaced and I need to reactive it, how do I do that? | 14card_linking | [
1.5546875,
-3.611328125,
0.377197265625,
-3.33984375,
-1.0517578125,
-3.55859375,
-3.306640625,
-2.755859375,
-2.337890625,
-0.7568359375,
-2.16015625,
-0.1220703125,
-1.572265625,
6.546875,
-0.951171875,
-2.7421875,
-2.171875,
-3.01953125,
-1.2646484375,
-3.19921875,
-1.2324... |
Are there restrictions for my disposable card since it does not seem to be working? | 72virtual_card_not_working | [
-0.430419921875,
-3.7890625,
-1.1123046875,
-3.109375,
-0.6533203125,
-3.03515625,
-4.625,
-3.375,
-2.650390625,
-2.439453125,
-2.681640625,
-2.466796875,
-2.833984375,
-1.72265625,
0.12054443359375,
-3.806640625,
-3.50390625,
-4.25,
-2.705078125,
-2.99609375,
-1.9423828125,
... |
How much does it cost to exchange currencies? | 32exchange_charge | [
-3.888671875,
-1.962890625,
-2.23828125,
-2.962890625,
-2.361328125,
-1.853515625,
-2.412109375,
-1.3291015625,
-2.658203125,
-1.033203125,
-2.4921875,
-2.552734375,
-3.1796875,
-2.517578125,
-3.623046875,
-1.09765625,
-2.650390625,
0.90576171875,
-3.23828125,
-2.150390625,
-... |
Can I reactivate my PIN? | 50pin_blocked | [
-2.55859375,
-2.736328125,
-1.29296875,
-0.7802734375,
-1.0380859375,
-3.97265625,
-3.990234375,
-2.421875,
-4.41015625,
-2.88671875,
-3.068359375,
-2.1953125,
-1.923828125,
0.038360595703125,
-2.853515625,
-4.3984375,
-3.267578125,
-3.392578125,
-0.052276611328125,
-3.625,
-... |
Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you? | 42lost_or_stolen_card | [
-1.98828125,
-2.736328125,
-2.033203125,
-3.904296875,
-2.97265625,
-2.75390625,
-3.0625,
-3.162109375,
-2.541015625,
-1.9296875,
-2.08203125,
-0.0833740234375,
-2.091796875,
-0.58740234375,
0.0927734375,
-2.0234375,
-1.462890625,
-2.5,
-0.84912109375,
-3.3515625,
0.033477783... |
What do I need to do to change my PIN? | 22change_pin | [
-2.515625,
-2.193359375,
-2.123046875,
0.04022216796875,
-1.8896484375,
-2.240234375,
-3.876953125,
-1.478515625,
-3.73046875,
-2.189453125,
-2.548828125,
-2.3515625,
-1.7109375,
-0.346923828125,
-2.955078125,
-3.86328125,
-3.23046875,
-2.134765625,
-0.383544921875,
-3.71875,
... |
Can I use my card for payment all over the world? | 11card_acceptance | [
-3.3203125,
-2.46875,
-3.140625,
0.31298828125,
-3.458984375,
-2.830078125,
-4.7109375,
-4,
-4.6171875,
-1.4208984375,
3.669921875,
-1.6142578125,
-0.52099609375,
-2.9296875,
-3.44921875,
-1.8486328125,
-1.4775390625,
-1.275390625,
-1.638671875,
-3.16796875,
-3.484375,
-3.4... |
What is the fastest that I can make a transfer? | 67transfer_timing | [
-3.953125,
-1.75390625,
-2.978515625,
-3.337890625,
-1.4248046875,
1.287109375,
-3.76953125,
-2.67578125,
-2.1953125,
-2.38671875,
-3.576171875,
-2.9140625,
-1.0712890625,
-3.5,
-2.67578125,
-3.896484375,
-3.224609375,
-1.65234375,
-3.78125,
-4.59765625,
-3.74609375,
-2.175... |
I lost my phone! | 43lost_or_stolen_phone | [
-1.2197265625,
-2.259765625,
-0.76611328125,
-3.23828125,
-2.630859375,
-2.662109375,
-1.5322265625,
-1.9765625,
-2.458984375,
-2.263671875,
-1.61328125,
-1.658203125,
-1.345703125,
-1.2275390625,
-1.1025390625,
-2.5859375,
-2.28515625,
-1.89453125,
-3.1796875,
-4.0546875,
-0... |
How can I check the exchange rate applied to my transaction? | 18card_payment_wrong_exchange_rate | [
-4.796875,
-1.7783203125,
-3.869140625,
-2.673828125,
-3.583984375,
-0.92138671875,
-3.587890625,
-2.404296875,
-3.916015625,
-2.9921875,
-2.0078125,
-3.970703125,
-2.833984375,
-3.794921875,
-4.51171875,
-2.6953125,
-3.958984375,
3.849609375,
-3.830078125,
-2.734375,
-4.1992... |
What are the top up charges for US cards? | 57top_up_by_card_charge | [
-3.275390625,
-2.8046875,
-1.400390625,
-2.314453125,
-0.626953125,
-4.58984375,
-5.140625,
-4.3046875,
-3.826171875,
-2.296875,
-1.103515625,
-2.201171875,
-2.833984375,
-2.044921875,
-3.015625,
-0.091064453125,
-2.40234375,
-2.421875,
-3.18359375,
-0.60888671875,
-3.3496093... |
How do I reset my PIN, I can't seem to use my card? | 50pin_blocked | [
-1.244140625,
-2.828125,
-1.6533203125,
-1.68359375,
-1.2578125,
-3.216796875,
-3.609375,
-1.8740234375,
-4.2578125,
-1.9150390625,
-2.849609375,
-1.947265625,
-2.28515625,
-0.0199737548828125,
-0.89501953125,
-3.765625,
-3.763671875,
-3.197265625,
-0.1468505859375,
-3.91796875... |
I would like a refund on the extra pound I was charged. | 35extra_charge_on_statement | [
-3.82421875,
-2.33203125,
-2.73046875,
-3.75,
-3.2265625,
-3.751953125,
-3.501953125,
-2.9921875,
-1.9384765625,
-3.10546875,
-3.376953125,
-3.392578125,
-2.896484375,
-2.513671875,
-2.4140625,
0.365234375,
-1.705078125,
-0.015899658203125,
-3.375,
-0.35107421875,
-2.328125,
... |
lost phone, dont want others to access account | 43lost_or_stolen_phone | [
-1.2880859375,
-2.15625,
-0.875,
-3.064453125,
-2.396484375,
-2.89453125,
-1.9609375,
-1.9384765625,
-2.490234375,
-2.087890625,
-1.736328125,
-2.130859375,
-1.2236328125,
-1.1259765625,
-1.33984375,
-3.00390625,
-2.216796875,
-2.359375,
-3.474609375,
-4.3984375,
-0.965820312... |
How do I freeze my card using the app? | 23compromised_card | [
-0.6640625,
-3.45703125,
-1.87890625,
-3.939453125,
-3.923828125,
-3.138671875,
-4.1484375,
-3.482421875,
-3.08984375,
-1.7685546875,
-1.0712890625,
0.50146484375,
-1.6943359375,
1.5146484375,
2.005859375,
-1.625,
-0.49365234375,
-3.2890625,
-0.0684814453125,
-3.40234375,
-0.... |
How many virtual cards do I get? | 30disposable_card_limits | [
-1.1904296875,
-3.361328125,
-1.0234375,
-2.673828125,
-0.96044921875,
-2.1171875,
-3.919921875,
-4.4140625,
-1.7578125,
-1.7529296875,
-1.775390625,
-2.0390625,
-1.1455078125,
-1.658203125,
-2.484375,
-3.73828125,
-2.986328125,
-3.7578125,
-3.009765625,
-3.619140625,
-3.4804... |
What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here? | 48pending_top_up | [
-2.14453125,
-1.7197265625,
-2.5859375,
-2.58984375,
-2.609375,
-2.1171875,
-1.5947265625,
-2.8359375,
-2.67578125,
-1.154296875,
-3.369140625,
-1.33984375,
-1.3408203125,
-3.126953125,
-1.7734375,
-3.484375,
-3.78515625,
-3.236328125,
-3.171875,
-2.900390625,
-3.732421875,
... |
I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money | 7balance_not_updated_after_cheque_or_cash_deposit | [
-3.875,
-2.318359375,
-3.109375,
-3.931640625,
-2.626953125,
-1.32421875,
7.6328125,
-2.01171875,
-0.70849609375,
-1.798828125,
-3.91015625,
-1.98046875,
-3.62890625,
-3.326171875,
-2.6171875,
-3.81640625,
-1.69921875,
-3.16796875,
-3.369140625,
-2.431640625,
-0.7197265625,
... |
Can you tell me how to link one of your cards that I already have? | 14card_linking | [
0.049896240234375,
-3.322265625,
-0.100341796875,
-2.57421875,
-1.5947265625,
-3.236328125,
-3.568359375,
-2.357421875,
-2.57421875,
-1.1884765625,
-2.05859375,
-0.2783203125,
-1.8193359375,
7.0078125,
-0.88671875,
-2.79296875,
-2.1015625,
-2.736328125,
-0.50390625,
-2.875,
-... |
I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending? | 47pending_cash_withdrawal | [
-3.966796875,
-4.00390625,
-4.37890625,
-1.783203125,
-2.833984375,
-2.08984375,
0.73681640625,
-1.798828125,
-2.017578125,
-0.67529296875,
-3.642578125,
-1.8076171875,
-3.333984375,
-3.208984375,
-2.890625,
-3.458984375,
-1.1962890625,
-4.19140625,
-1.6015625,
-1.140625,
0.4... |
I am traveling to Germany, Will I be able to use my card there? | 11card_acceptance | [
-2.966796875,
-2.39453125,
-3.4609375,
-1.439453125,
-3.552734375,
-2.392578125,
-4.0078125,
-4.11328125,
-3.802734375,
1.3876953125,
-0.40087890625,
-0.9150390625,
0.77880859375,
-2.77734375,
-2.84765625,
-3.291015625,
-2.79296875,
-2.59375,
-2.083984375,
-3.302734375,
-3.33... |
How do I set-up my PIN for the new card? | 39get_physical_card | [
-2.212890625,
-2.35546875,
-2.2734375,
-1.3955078125,
-1.955078125,
-3.98828125,
-3.3203125,
-2.93359375,
-4.4609375,
-2.634765625,
-2.71484375,
-1.0224609375,
-1.31640625,
-2.787109375,
-3.29296875,
-4.0234375,
-3.38671875,
-2.921875,
-0.5693359375,
-2.9921875,
-3.2734375,
... |
How many cards can I have for one account? | 40getting_spare_card | [
-2.0390625,
-2.642578125,
-2.630859375,
-1.634765625,
-1.4970703125,
-3.26953125,
-3.876953125,
-3.779296875,
-3.61328125,
-1.517578125,
-1.7607421875,
-1.216796875,
-0.84912109375,
-1.7841796875,
-1.3935546875,
-3.609375,
-2.048828125,
-3.21484375,
-1.13671875,
-2.76953125,
... |
I didn't buy this twice | 63transaction_charged_twice | [
-3.962890625,
-3.1328125,
-2.69921875,
-2.447265625,
-3.515625,
-2.4140625,
-1.07421875,
-1.212890625,
0.07366943359375,
-2.265625,
-3.107421875,
-2.75,
-2.603515625,
-2.91015625,
-1.5234375,
-0.215576171875,
-0.63916015625,
-2.46875,
-2.1640625,
-1.3828125,
-1.9384765625,
... |
I got mugged yesterday and lost access to the app. I need to regain it. | 43lost_or_stolen_phone | [
0.0908203125,
-2.224609375,
-0.3525390625,
-3.095703125,
-2.103515625,
-2.90625,
-2.44921875,
-1.2919921875,
-2.361328125,
-2.111328125,
-2.111328125,
-2.59375,
-1.84765625,
1.6591796875,
-1.1552734375,
-2.57421875,
-2.375,
-2.0625,
-2.86328125,
-4.09765625,
-0.53369140625,
... |
What happens if my card is stuck in the ATM? | 19card_swallowed | [
-1.560546875,
-3.146484375,
-2.91015625,
0.595703125,
-2.234375,
-2.01953125,
-3.224609375,
-1.7880859375,
-3.78125,
-0.57861328125,
-0.010772705078125,
0.6162109375,
-1.310546875,
0.1488037109375,
0.541015625,
-3.013671875,
-1.751953125,
-3.173828125,
6.30078125,
-2.6484375,
... |
The exchange rate would be? | 33exchange_rate | [
-4.26953125,
-1.4609375,
-3.07421875,
-2.595703125,
-3.1796875,
-1.384765625,
-3.4765625,
-2.58203125,
-3.626953125,
-2.005859375,
-1.6484375,
-3.580078125,
-2.533203125,
-3.501953125,
-3.7265625,
-2.48828125,
-4.1796875,
2.19921875,
-3.498046875,
-2.962890625,
-3.82421875,
... |
Why does my transfer say "pending"? | 49pending_transfer | [
-3.134765625,
-1.736328125,
-4.1015625,
-3.15234375,
-3.044921875,
1.517578125,
-2.255859375,
-0.12371826171875,
-2.125,
-0.2381591796875,
-2.8984375,
-2.294921875,
-2.138671875,
-3.923828125,
-2.57421875,
-1.8603515625,
-2.05078125,
-2.7890625,
-3.541015625,
-3.099609375,
-4... |
I still haven't seen a refund on my account | 0Refund_not_showing_up | [
-3.060546875,
-1.9189453125,
-2.875,
-3.205078125,
-2.833984375,
-0.59619140625,
0.11419677734375,
-1.400390625,
-0.78662109375,
-2.947265625,
-3.61328125,
-3.02734375,
-2.8125,
-3.658203125,
-2.490234375,
-3.99609375,
-1.8134765625,
-1.8125,
-2.90625,
-2.130859375,
0.5048828... |
Why is your exchange rate for my card payment wrong | 18card_payment_wrong_exchange_rate | [
-3.66015625,
-1.837890625,
-2.619140625,
-3.62890625,
-3.576171875,
-1.4013671875,
-3.205078125,
-0.93310546875,
-2.900390625,
-3.619140625,
-1.7529296875,
-3.33203125,
-3.27734375,
-2.5625,
-3.595703125,
1.6201171875,
-2.025390625,
6.96875,
-3.58984375,
-1.275390625,
-3.5039... |
Why is there an extra 1 pound charge on my card? | 35extra_charge_on_statement | [
-3.142578125,
-2.29296875,
-2.40234375,
-2.955078125,
-3.1484375,
-3.765625,
-3.56640625,
-3.19921875,
-2.14453125,
-2.51171875,
-3.123046875,
-2.6796875,
-2.572265625,
-2.208984375,
-1.759765625,
-0.075927734375,
-1.205078125,
-1.6318359375,
-2.634765625,
-0.7578125,
-2.2128... |
End of preview. Expand
in Data Studio
Dataset Card for AutoTrain Evaluator
This repository contains model predictions generated by AutoTrain for the following task and dataset:
- Task: Multi-class Text Classification
- Model: optimum/distilbert-base-uncased-finetuned-banking77
- Dataset: banking77
To run new evaluation jobs, visit Hugging Face's automatic evaluation service.
Contributions
Thanks to @lewtun for evaluating this model.
- Downloads last month
- 23