text stringlengths 13 368 | target class label 77 classes | evaluation_predictions sequence |
|---|---|---|
What would be the reason there's an extra fee on my statement? | 35extra_charge_on_statement | [
-0.84130859375,
1.1923828125,
-0.89453125,
-1.0830078125,
-1.1005859375,
0.501953125,
-0.78662109375,
1.9609375,
1.58203125,
-0.14013671875,
-0.1995849609375,
2.337890625,
-0.84375,
-0.280517578125,
-0.351318359375,
-1.029296875,
-0.2271728515625,
-1.201171875,
-0.5400390625,
-... |
Is there a way I can get my ATM card back from the machine? | 19card_swallowed | [
0.439453125,
-0.423095703125,
0.0233917236328125,
0.442626953125,
-0.154541015625,
0.9580078125,
0.55712890625,
-1.009765625,
0.320556640625,
-0.75,
8.6171875,
0.78173828125,
-0.6015625,
0.013031005859375,
1.1845703125,
0.5712890625,
-0.10516357421875,
-0.8212890625,
1.0322265625... |
Why did my my transfer get declined? | 28declined_transfer | [
-0.96728515625,
-0.65771484375,
-0.1788330078125,
-1.1748046875,
-1.12890625,
0.87939453125,
-1.1923828125,
-0.8046875,
-0.26708984375,
0.8984375,
-0.7998046875,
-0.646484375,
0.94873046875,
1.060546875,
-0.54638671875,
-0.25048828125,
0.41259765625,
-0.01256561279296875,
0.91064... |
Do you know why my card payment was reverted? | 53reverted_card_payment? | [
-0.137451171875,
-2.11328125,
-0.08575439453125,
0.16259765625,
0.296142578125,
-0.2315673828125,
-1.2236328125,
1.12109375,
1.521484375,
-0.321044921875,
0.92919921875,
0.462646484375,
-0.325927734375,
0.2479248046875,
-0.9599609375,
-0.292724609375,
-1.0908203125,
0.1976318359375... |
I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me? | 17card_payment_not_recognised | [
-0.5361328125,
-0.471923828125,
-0.53515625,
-0.61376953125,
-1.0478515625,
-0.359130859375,
-0.826171875,
1.1455078125,
9.09375,
0.1009521484375,
-0.118408203125,
0.1075439453125,
0.6826171875,
-0.79345703125,
-1.2724609375,
0.61083984375,
-1.744140625,
-0.89208984375,
0.6938476... |
As for limits are top ups included? | 60top_up_limits | [
-0.60107421875,
1.498046875,
-0.81201171875,
0.1859130859375,
-0.04229736328125,
-0.450927734375,
-0.0167083740234375,
0.040679931640625,
-0.145263671875,
-0.466552734375,
0.219482421875,
0.09967041015625,
-0.81103515625,
-1.275390625,
-0.8203125,
-0.3115234375,
0.06768798828125,
-... |
Can I top up with a cheque? | 58top_up_by_cash_or_cheque | [
0.17041015625,
1.2900390625,
-0.3857421875,
-1.4931640625,
-1.3037109375,
-0.268310546875,
-0.0897216796875,
-1.0244140625,
1.1552734375,
0.222412109375,
-0.6669921875,
0.285888671875,
0.7109375,
-1.2529296875,
-0.367919921875,
-1.6298828125,
-1.1748046875,
-0.64599609375,
0.1997... |
I found a charge for a direct debit that was not made by me. | 29direct_debit_payment_not_recognised | [
-0.1929931640625,
-0.56689453125,
-0.038330078125,
0.256103515625,
-0.2388916015625,
0.63720703125,
-0.13330078125,
0.10137939453125,
1.3876953125,
-0.03778076171875,
-0.05499267578125,
0.356201171875,
0.73388671875,
0.56982421875,
0.049652099609375,
0.1126708984375,
0.2470703125,
... |
The exchange rate on my purchase is wrong. | 18card_payment_wrong_exchange_rate | [
-0.50244140625,
-0.268798828125,
-0.0543212890625,
1.3720703125,
0.353759765625,
0.01885986328125,
0.0650634765625,
0.01033782958984375,
-0.2371826171875,
9.4765625,
-0.9365234375,
-0.91455078125,
0.8037109375,
-1.4833984375,
-0.16455078125,
0.66064453125,
-0.5263671875,
-0.3486328... |
Can I resent my passcode? | 45passcode_forgotten | [
-0.59619140625,
0.294921875,
-0.5625,
0.260009765625,
-0.19384765625,
0.63623046875,
0.0237579345703125,
1.044921875,
-0.278564453125,
1.89453125,
-0.11627197265625,
0.032012939453125,
0.53759765625,
-0.493408203125,
1.2607421875,
0.734375,
-0.85009765625,
-0.70166015625,
-0.9389... |
Does it cost anything for exchanges? | 32exchange_charge | [
-0.421630859375,
-0.123046875,
0.0975341796875,
-0.5771484375,
-1.3017578125,
-0.1387939453125,
-0.390869140625,
0.77734375,
-0.517578125,
3.279296875,
-0.440673828125,
-0.0005202293395996094,
-1.158203125,
-1.8349609375,
-0.3193359375,
0.21484375,
-0.251220703125,
-0.375244140625,... |
There's a refund missing from my statement | 0Refund_not_showing_up | [
-0.07476806640625,
-1.478515625,
-0.68017578125,
-1.015625,
-1.5322265625,
0.7314453125,
0.0220184326171875,
-1.845703125,
0.390380859375,
-0.5771484375,
0.07989501953125,
-0.1142578125,
-0.081787109375,
2.017578125,
-1.2822265625,
-1.0751953125,
1.0146484375,
-0.09246826171875,
... |
Can you explain your exchange rate policy to me? | 33exchange_rate | [
-0.0193939208984375,
0.7470703125,
-0.9267578125,
-0.8369140625,
-0.413330078125,
0.06011962890625,
-0.7451171875,
-0.2489013671875,
-0.250244140625,
1.4443359375,
-1.1201171875,
-0.27880859375,
-0.10211181640625,
-2.333984375,
-0.1885986328125,
-0.488037109375,
-0.55419921875,
0.3... |
When would my card be charged an extra fee for a transaction? | 16card_payment_fee_charged | [
0.9189453125,
-0.271484375,
2.478515625,
0.368408203125,
0.227294921875,
-0.179931640625,
1.052734375,
9.3671875,
-0.037384033203125,
0.241455078125,
-0.289794921875,
1.9091796875,
-0.86572265625,
-0.190185546875,
-0.389404296875,
1.349609375,
0.91259765625,
0.0266876220703125,
0... |
Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this | 8beneficiary_not_allowed | [
-0.53564453125,
-0.54541015625,
0.5927734375,
-0.78515625,
-0.2099609375,
-1.2294921875,
-0.61572265625,
-1.3046875,
0.5771484375,
0.01136016845703125,
-1.5556640625,
-0.865234375,
-0.2073974609375,
0.51318359375,
-0.73046875,
0.408935546875,
0.48876953125,
-0.01213836669921875,
... |
Why was I charged a fee for a transfer? | 64transfer_fee_charged | [
0.01313018798828125,
-0.64208984375,
-0.60986328125,
-0.64599609375,
-1.2099609375,
-0.68994140625,
-0.44775390625,
2.39453125,
0.744140625,
0.751953125,
-1.6982421875,
0.82275390625,
0.377197265625,
-1.1572265625,
-0.5107421875,
-1.7626953125,
-0.465087890625,
-1.1005859375,
-0.... |
My American express is experiencing a problem with apple play with top up, can you fix it? | 3apple_pay_or_google_pay | [
0.482177734375,
-0.1632080078125,
1.544921875,
0.490234375,
0.77783203125,
0.341796875,
0.47314453125,
-0.4091796875,
0.505859375,
1.1650390625,
-0.58251953125,
-0.91064453125,
9.2265625,
-0.90576171875,
-0.420654296875,
-1.3798828125,
0.98046875,
0.31884765625,
0.004558563232421... |
My source of funds need verified. | 70verify_source_of_funds | [
-0.190673828125,
0.1279296875,
-0.40087890625,
-0.255126953125,
0.0011720657348632812,
-0.0701904296875,
-0.8447265625,
0.0008168220520019531,
-0.355712890625,
-0.58349609375,
-0.05877685546875,
0.440673828125,
-0.740234375,
-0.09649658203125,
-0.061920166015625,
-0.0028591156005859375... |
Can you tell me if my pop-up went through? | 59top_up_failed | [
0.138671875,
0.77587890625,
-0.84912109375,
-0.8857421875,
-0.88525390625,
-0.53759765625,
0.129638671875,
-0.059173583984375,
-0.669921875,
-0.2705078125,
0.05072021484375,
-1.19921875,
0.68798828125,
-1.1845703125,
0.35498046875,
-1.0869140625,
-0.10498046875,
-0.796875,
1.2187... |
Tell me if there are any top-up limits? | 60top_up_limits | [
-0.52294921875,
1.5595703125,
-0.869140625,
0.1962890625,
0.329345703125,
-0.56298828125,
0.080322265625,
-0.13671875,
0.1480712890625,
-0.501953125,
0.1473388671875,
-0.211669921875,
-0.72265625,
-1.4912109375,
-0.84912109375,
-0.1868896484375,
0.034088134765625,
-0.08795166015625... |
I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it. | 10card_about_to_expire | [
0.54150390625,
-0.057403564453125,
0.0135040283203125,
1.15234375,
1.025390625,
-0.253173828125,
-0.417236328125,
-0.93310546875,
-0.443115234375,
-0.5087890625,
-0.826171875,
-1.123046875,
0.0469970703125,
-0.2467041015625,
-0.525390625,
0.60546875,
0.2310791015625,
1.189453125,
... |
why hasn't my top up gone through yet | 48pending_top_up | [
-0.74462890625,
0.428955078125,
-1.6953125,
-0.2281494140625,
0.79150390625,
-0.92626953125,
-1.607421875,
-0.17919921875,
-1.2265625,
0.295166015625,
-2.259765625,
0.15576171875,
-0.33447265625,
-0.491943359375,
-0.6240234375,
-1.9453125,
0.2880859375,
-1.45703125,
-1.076171875,... |
The conversion rate on the ATM that I used with foreign currency was wrong. | 76wrong_exchange_rate_for_cash_withdrawal | [
-1.794921875,
-0.19384765625,
-0.98095703125,
-0.2027587890625,
-0.12457275390625,
-1.3095703125,
-1.01953125,
-0.9375,
-0.412841796875,
3.31640625,
-0.31103515625,
1.791015625,
0.09637451171875,
0.65869140625,
-0.61865234375,
-0.286865234375,
-0.70947265625,
-0.196533203125,
-0.... |
I could not get my transfer to happen correctly and was wondering why? | 36failed_transfer | [
-0.06390380859375,
-0.4638671875,
-0.0222930908203125,
-1.25390625,
-0.888671875,
0.1539306640625,
-0.671875,
-1.1767578125,
-0.5458984375,
1.349609375,
-0.72216796875,
-1.140625,
0.30859375,
0.2213134765625,
-0.62158203125,
-0.45556640625,
-0.43115234375,
-0.298583984375,
-0.506... |
Will filling stations accept my card? | 11card_acceptance | [
1.8154296875,
0.0958251953125,
7.0234375,
-0.765625,
0.833984375,
0.272705078125,
1.42578125,
1.7470703125,
0.380615234375,
0.450927734375,
0.09271240234375,
0.2919921875,
3.361328125,
0.0919189453125,
-0.7255859375,
0.22509765625,
1.470703125,
1.0947265625,
0.6171875,
0.062469... |
Which ATMs accept this placard ? | 4atm_support | [
-0.2403564453125,
-0.007415771484375,
2.302734375,
-1.1240234375,
0.308349609375,
-0.85205078125,
-1.3359375,
-0.019256591796875,
-0.256103515625,
0.190185546875,
0.471435546875,
1.5390625,
0.95166015625,
0.79541015625,
-0.2041015625,
-1.02734375,
-0.471923828125,
-0.64404296875,
... |
I need to update my current address | 31edit_personal_details | [
-0.9765625,
0.646484375,
-0.8212890625,
-0.4169921875,
-0.90087890625,
0.2442626953125,
0.25732421875,
0.279541015625,
-0.319091796875,
0.71533203125,
0.163818359375,
0.91650390625,
-0.04229736328125,
-0.1707763671875,
1.5234375,
-0.85546875,
-1.220703125,
-0.3818359375,
-1.22363... |
Using an ATM caused me to incur an additional fee. Why? | 20cash_withdrawal_charge | [
-1.1484375,
0.0599365234375,
-0.236328125,
-0.505859375,
-1,
0.260986328125,
-1.1484375,
2.85546875,
-0.09228515625,
-0.60205078125,
0.736328125,
9.75,
-0.5,
0.332763671875,
0.205810546875,
-1.390625,
-0.228515625,
-0.00926971435546875,
-0.352294921875,
2.6875,
-0.33666992187... |
I've lost track of my phone or someone stole it. | 43lost_or_stolen_phone | [
0.167236328125,
-0.18359375,
-0.400146484375,
1.2509765625,
-0.1597900390625,
0.1846923828125,
0.59521484375,
-0.5419921875,
-1.2119140625,
0.56591796875,
-0.10284423828125,
-0.2244873046875,
0.364990234375,
0.3076171875,
0.15185546875,
0.374755859375,
0.11114501953125,
-0.39160156... |
I would like to know why I was charged twice for my purchase. | 63transaction_charged_twice | [
-0.66259765625,
0.299072265625,
-1.85546875,
-0.50927734375,
-0.312255859375,
0.09002685546875,
0.0877685546875,
0.92529296875,
-0.041412353515625,
2.06640625,
-0.350341796875,
-0.61572265625,
0.57861328125,
-0.28857421875,
-0.9052734375,
0.51171875,
0.249267578125,
-1.1416015625,
... |
Is there a specific type you need for identity verification? | 69verify_my_identity | [
0.0231475830078125,
1.8515625,
0.2159423828125,
0.35107421875,
-0.6201171875,
-0.60693359375,
-0.54248046875,
-0.607421875,
-0.298095703125,
-0.436279296875,
-0.369873046875,
-0.420654296875,
-0.217041015625,
-1.2548828125,
-0.982421875,
-0.156494140625,
-0.5,
0.62060546875,
-0.8... |
How can I top-up my limit? | 60top_up_limits | [
-0.55322265625,
1.3349609375,
-0.99609375,
0.121337890625,
-0.0159454345703125,
-0.6298828125,
0.0526123046875,
-0.2142333984375,
0.230712890625,
-0.399169921875,
0.2083740234375,
-0.365234375,
-0.6875,
-1.6142578125,
-0.8681640625,
-0.283447265625,
-0.25341796875,
-0.174072265625,... |
Are your cards available in Europe? | 25country_support | [
-0.303955078125,
0.84423828125,
2.30078125,
0.861328125,
0.80859375,
-0.140380859375,
-0.140380859375,
0.06890869140625,
-0.56201171875,
-0.5126953125,
-1.1328125,
0.205810546875,
0.0531005859375,
-0.1888427734375,
0.06915283203125,
0.84814453125,
-0.70751953125,
9.2265625,
-0.12... |
I'm unsure of a withdrawl in my statement. | 21cash_withdrawal_not_recognised | [
-0.5654296875,
-1.6416015625,
0.8681640625,
-1.8359375,
-1.7158203125,
1.1845703125,
-0.8642578125,
-0.5615234375,
-0.257080078125,
-1.0498046875,
1.220703125,
1.8720703125,
-0.763671875,
9.34375,
0.26953125,
1.68359375,
-0.6005859375,
-0.42333984375,
-0.006366729736328125,
1.1... |
What is the best way to exchange currency? | 34exchange_via_app | [
-1.1953125,
0.024017333984375,
-0.7119140625,
-0.68017578125,
-0.8291015625,
-0.400634765625,
-1.62109375,
-0.53076171875,
-0.25830078125,
-0.12939453125,
-1.5361328125,
-1.2841796875,
0.1650390625,
-1.275390625,
-0.52490234375,
0.27197265625,
-0.57470703125,
0.86279296875,
-0.33... |
How to decide if I get a Visa or Mastercard? | 73visa_or_mastercard | [
-0.98779296875,
0.1982421875,
1.873046875,
-0.638671875,
-0.5712890625,
-0.5517578125,
-0.908203125,
0.7587890625,
-0.487060546875,
-0.60009765625,
-1.1591796875,
0.129638671875,
0.412841796875,
1.0263671875,
-0.236328125,
-0.2452392578125,
0.133544921875,
0.05859375,
-0.19360351... |
If I will be traveling, is there a way to auto top-up my card on certain days? | 5automatic_top_up | [
1.1826171875,
0.0103607177734375,
-0.8076171875,
-0.2509765625,
0.97900390625,
-0.467041015625,
0.7236328125,
-0.6083984375,
-0.6650390625,
0.01088714599609375,
-0.7705078125,
0.370849609375,
0.296875,
-2.0859375,
-0.062164306640625,
-1.521484375,
0.229736328125,
0.35595703125,
-... |
How can I tell where my funds came from? | 70verify_source_of_funds | [
0.0484619140625,
0.2078857421875,
-0.1204833984375,
-0.181884765625,
-0.005092620849609375,
0.15478515625,
-0.62353515625,
0.2493896484375,
-0.107177734375,
-0.5908203125,
-0.0926513671875,
0.490966796875,
-0.50341796875,
0.09783935546875,
0.16748046875,
-0.0745849609375,
0.040985107... |
How long does it take for funds to come through the US to my account? | 67transfer_timing | [
0.044403076171875,
0.712890625,
-1.0029296875,
-1.056640625,
2.916015625,
-1.904296875,
-0.3994140625,
-1.216796875,
-1.2890625,
-1.1220703125,
-1.951171875,
-0.7724609375,
-0.45703125,
-0.6435546875,
-0.2017822265625,
-1.39453125,
0.59326171875,
0.0814208984375,
-0.900390625,
... |
Can I reset my password? I don't know what it is. | 45passcode_forgotten | [
-0.34130859375,
0.312255859375,
-0.68115234375,
-0.08740234375,
-0.1898193359375,
0.45263671875,
0.0268707275390625,
0.7802734375,
-0.474609375,
1.5126953125,
0.151123046875,
0.255126953125,
0.445556640625,
-0.217529296875,
2.8046875,
0.1270751953125,
-0.7021484375,
-0.72607421875,... |
How do I link a new card? | 14card_linking | [
1.1728515625,
-0.60986328125,
0.2320556640625,
0.73095703125,
-1.2197265625,
9.1953125,
-0.046783447265625,
-0.58154296875,
-0.61572265625,
-0.2298583984375,
0.426025390625,
0.454345703125,
-0.12347412109375,
1.236328125,
-0.521484375,
0.281005859375,
1.265625,
-0.08392333984375,
... |
Where are my funds coming from? I need to know. | 70verify_source_of_funds | [
-0.07073974609375,
0.400634765625,
-0.453369140625,
-0.28759765625,
0.09661865234375,
-0.11083984375,
-0.79541015625,
0.07379150390625,
-0.290283203125,
-0.68017578125,
-0.07989501953125,
0.69970703125,
-0.7177734375,
0.058868408203125,
0.005580902099609375,
-0.364013671875,
0.050506... |
The expiration date of my card is approaching . | 10card_about_to_expire | [
0.403564453125,
-0.14306640625,
-0.33056640625,
2.26171875,
1.2626953125,
-0.0325927734375,
0.06884765625,
-1.025390625,
-0.267822265625,
-0.57861328125,
-0.53125,
-0.95703125,
0.0947265625,
-0.286376953125,
-0.7783203125,
0.56884765625,
0.1143798828125,
0.8818359375,
-0.68066406... |
Can I set up an automatic top-up for travel. | 5automatic_top_up | [
1.1025390625,
0.159423828125,
-0.6494140625,
-0.345947265625,
0.95849609375,
-0.460205078125,
0.5634765625,
-0.59765625,
-0.6767578125,
-0.19970703125,
-0.841796875,
0.505859375,
0.5205078125,
-1.921875,
0.2103271484375,
-1.6298828125,
0.365234375,
0.49169921875,
-0.269775390625,... |
If my card is trapped in the ATM, what do I do? | 19card_swallowed | [
0.82177734375,
-0.481201171875,
0.54931640625,
0.6103515625,
-0.43212890625,
1.1845703125,
0.423095703125,
-0.79931640625,
0.43994140625,
-1.0419921875,
8.640625,
1.013671875,
-0.386962890625,
0.9169921875,
0.9013671875,
1.3212890625,
0.04071044921875,
-0.9169921875,
0.6000976562... |
I want to withdraw money, where can I go? | 4atm_support | [
-0.0197906494140625,
-0.234375,
2.640625,
-1.099609375,
0.37060546875,
-0.7294921875,
-1.21484375,
0.07379150390625,
-0.344970703125,
0.0219268798828125,
0.33544921875,
1.826171875,
1.1328125,
0.94287109375,
-0.05621337890625,
-0.97021484375,
-0.69677734375,
-0.32080078125,
-0.88... |
I made a transaction and it is taking a very long time to go through. | 66transfer_not_received_by_recipient | [
-1.1064453125,
-0.347412109375,
-1.2021484375,
0.91943359375,
-0.4013671875,
-0.78759765625,
-0.962890625,
-0.7998046875,
0.55712890625,
-0.351318359375,
-1.5654296875,
-1.4873046875,
-0.4580078125,
-0.9462890625,
-1.0146484375,
-0.9384765625,
-1.5712890625,
-1.392578125,
-1.4931... |
Which country's currency do you support? | 37fiat_currency_support | [
-1.1767578125,
-1.404296875,
-1.0625,
-0.22314453125,
-0.81396484375,
0.0855712890625,
-0.98681640625,
-1.125,
-0.74951171875,
0.640625,
-1.65625,
-0.53173828125,
-1.2724609375,
-0.23046875,
-0.45556640625,
0.64404296875,
-0.59521484375,
-0.445556640625,
0.14404296875,
-0.94335... |
Help my verify my id. | 68unable_to_verify_identity | [
0.338623046875,
-1.1083984375,
-0.423828125,
-0.197509765625,
-0.357421875,
0.427734375,
0.31591796875,
-1.1904296875,
-0.1302490234375,
-0.21923828125,
-1.0966796875,
-0.87646484375,
-0.250732421875,
0.442138671875,
0.42822265625,
0.16845703125,
0.6533203125,
-0.2005615234375,
-... |
Are you able to locate my card? | 42lost_or_stolen_card | [
0.87744140625,
-0.66162109375,
-0.0196990966796875,
3.92578125,
-0.1673583984375,
4.36328125,
0.74169921875,
-1.41015625,
-0.0019779205322265625,
0.266845703125,
2.056640625,
-1.00390625,
-1.2294921875,
0.378173828125,
-1.1962890625,
1.8525390625,
-0.373291015625,
-0.246337890625,
... |
There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges? | 17card_payment_not_recognised | [
-0.08502197265625,
-1.7021484375,
0.3291015625,
-0.80859375,
-1.830078125,
1.865234375,
-0.201171875,
-0.2113037109375,
3.3359375,
-0.9482421875,
0.10107421875,
0.029998779296875,
0.092529296875,
4.953125,
-1.2841796875,
2.89453125,
-0.374267578125,
-0.81884765625,
-0.13525390625... |
Can I get a spare card for someone else to use? | 40getting_spare_card | [
0.7451171875,
0.263671875,
0.385986328125,
-0.333251953125,
-0.61962890625,
0.336181640625,
0.1722412109375,
0.6435546875,
0.079345703125,
-1.140625,
0.30859375,
-0.44921875,
-1.44140625,
-0.94287109375,
0.5751953125,
0.108154296875,
0.168701171875,
-0.82080078125,
0.483642578125... |
I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down? | 36failed_transfer | [
-0.09417724609375,
-0.057647705078125,
0.00653076171875,
-0.939453125,
-0.60498046875,
-0.50732421875,
0.0345458984375,
-0.95849609375,
-0.39404296875,
1.02734375,
-0.32861328125,
-1.5283203125,
0.1793212890625,
-0.30810546875,
-0.263671875,
0.319580078125,
0.12432861328125,
-0.082... |
My card is about to expire. How much does it cost to order a new one and how fast will I get it? | 10card_about_to_expire | [
0.425048828125,
-0.043975830078125,
-0.143310546875,
1.2373046875,
1.1572265625,
-0.278564453125,
-0.47705078125,
-1.041015625,
-0.51611328125,
-0.51953125,
-0.82421875,
-1.0224609375,
0.116943359375,
-0.36376953125,
-0.452880859375,
0.47314453125,
0.234619140625,
1.2607421875,
-... |
Can I reactivate a card I thought I lost? | 14card_linking | [
1.2890625,
-0.481689453125,
0.43701171875,
0.71630859375,
-1.3212890625,
9.21875,
-0.101806640625,
-0.541015625,
-0.485107421875,
-0.328857421875,
0.51953125,
0.5791015625,
0.182373046875,
1.2861328125,
-0.7275390625,
0.251708984375,
1.3046875,
-0.0533447265625,
0.1536865234375,
... |
My passcode doesn't work | 45passcode_forgotten | [
-0.73046875,
0.146240234375,
-0.57568359375,
0.2186279296875,
-0.1611328125,
0.6796875,
0.171142578125,
0.7646484375,
-0.2196044921875,
1.7216796875,
0.06268310546875,
-0.1676025390625,
0.56005859375,
-0.34814453125,
1.2529296875,
0.6533203125,
-0.79345703125,
-0.6259765625,
-0.6... |
What steps must I follow to get a Visa credit card? | 73visa_or_mastercard | [
-0.814453125,
-0.103759765625,
2.3359375,
-0.57470703125,
-0.349365234375,
-0.458740234375,
-0.810546875,
0.489013671875,
-0.280517578125,
-0.5341796875,
-1.0439453125,
-0.094970703125,
0.88916015625,
1.0185546875,
-0.29443359375,
-0.0595703125,
0.314697265625,
0.1212158203125,
-... |
I don't understand where this debit came from and want it removed. | 29direct_debit_payment_not_recognised | [
-0.307861328125,
-1.1845703125,
0.1773681640625,
-0.09466552734375,
-0.306396484375,
0.51904296875,
-0.45068359375,
0.316162109375,
2.44140625,
-0.57421875,
0.454833984375,
0.43896484375,
0.25830078125,
0.82275390625,
-0.014678955078125,
0.763671875,
-0.31884765625,
-0.90185546875,... |
I have 1 other US card. Can you take that? | 54supported_cards_and_currencies | [
-0.314697265625,
-1.04296875,
2.044921875,
0.1767578125,
-0.25341796875,
0.403076171875,
-0.7265625,
-0.434814453125,
0.2218017578125,
-0.212158203125,
-0.63623046875,
-0.92138671875,
1.1640625,
0.271240234375,
0.0095062255859375,
0.252685546875,
-0.9599609375,
2.84765625,
0.6455... |
How long should my new card take to arrive? | 12card_arrival | [
0.0282745361328125,
-0.1099853515625,
0.10015869140625,
8.96875,
5.97265625,
0.273681640625,
0.4150390625,
-0.43896484375,
-0.873046875,
1.4287109375,
-0.2978515625,
-0.6611328125,
0.56005859375,
-2.388671875,
0.07171630859375,
-0.6630859375,
-0.34033203125,
0.6201171875,
-1.0781... |
How long to I have to wait for a transfer to reach my account? | 67transfer_timing | [
0.1622314453125,
1.294921875,
-0.51123046875,
-0.0904541015625,
2.28515625,
-1.8056640625,
-0.318603515625,
-0.64990234375,
-0.98583984375,
-1.2021484375,
-1.8486328125,
-0.98974609375,
-0.185302734375,
-0.9013671875,
-0.1424560546875,
-1.146484375,
0.26025390625,
-0.0816650390625,... |
We need both a visa and a Mastercard. | 73visa_or_mastercard | [
-0.70166015625,
0.358642578125,
2.21875,
-1.00390625,
-0.69384765625,
-0.857421875,
-0.80908203125,
0.75,
-0.66650390625,
-0.6484375,
-1.1572265625,
0.03753662109375,
0.17919921875,
1.109375,
-0.280517578125,
-0.10302734375,
0.048370361328125,
0.368408203125,
0.0682373046875,
-... |
Why isn't my ID being verified? | 68unable_to_verify_identity | [
0.22705078125,
-1.1015625,
-0.467529296875,
-0.339599609375,
-0.63134765625,
0.11431884765625,
0.6884765625,
-1.2451171875,
-0.1695556640625,
-0.1558837890625,
-0.9296875,
-1.107421875,
-0.2081298828125,
0.429931640625,
-0.09197998046875,
0.0170440673828125,
0.57470703125,
-0.08557... |
How long will it take to get to me? | 13card_delivery_estimate | [
0.2381591796875,
0.669921875,
0.51123046875,
3.6796875,
9.1875,
-1.1591796875,
0.56689453125,
-0.32568359375,
-0.88525390625,
0.56591796875,
-0.93994140625,
-0.6865234375,
0.264892578125,
-1.9150390625,
0.478271484375,
-1.23046875,
0.4169921875,
0.31689453125,
-0.9365234375,
0.... |
Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back. | 63transaction_charged_twice | [
-0.65283203125,
0.3916015625,
-1.8359375,
-0.418701171875,
-0.44580078125,
0.0125732421875,
0.4609375,
0.966796875,
0.25048828125,
1.833984375,
0.2178955078125,
-0.58203125,
0.53076171875,
-0.038116455078125,
-0.892578125,
1.109375,
0.310546875,
-1.0654296875,
0.779296875,
0.28... |
I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end? | 53reverted_card_payment? | [
-0.5361328125,
-1.140625,
0.87939453125,
-0.56787109375,
0.316162109375,
-0.388427734375,
1.34375,
-0.457275390625,
1.0966796875,
0.06805419921875,
0.47216796875,
-1.8134765625,
-0.1534423828125,
-0.572265625,
-1.71875,
-0.47314453125,
-0.53857421875,
0.8427734375,
5.9453125,
1... |
What happened to my top-up? | 61top_up_reverted | [
-0.00823211669921875,
-1.1142578125,
-2.02734375,
-0.381591796875,
-0.2265625,
-0.395751953125,
-1.8017578125,
0.1158447265625,
-1.111328125,
0.4521484375,
-0.921875,
-0.21875,
-0.794921875,
-0.233154296875,
0.279296875,
-1.3359375,
0.28564453125,
-1.4521484375,
-0.4140625,
0.0... |
I made a purchase and it says it's pending. What does that mean? | 46pending_card_payment | [
-0.54833984375,
0.341552734375,
-0.66748046875,
-0.296630859375,
0.82275390625,
-0.97216796875,
-0.8564453125,
-0.00702667236328125,
0.87744140625,
0.373291015625,
-1.384765625,
-0.76318359375,
0.083740234375,
-1.033203125,
-1.1328125,
-1.0224609375,
-0.62841796875,
-0.76953125,
... |
What is the source of my available funds? | 70verify_source_of_funds | [
0.01142120361328125,
0.36083984375,
-0.25732421875,
0.048583984375,
0.1456298828125,
0.1785888671875,
-0.630859375,
0.1925048828125,
-0.591796875,
-0.6845703125,
0.0022430419921875,
0.51904296875,
-0.5595703125,
-0.2135009765625,
0.09820556640625,
-0.10595703125,
0.212646484375,
1.... |
Hello, I found the card I misplaced and I need to reactive it, how do I do that? | 14card_linking | [
1.21875,
-0.5380859375,
0.49755859375,
1.28125,
-1.3427734375,
9.203125,
0.358154296875,
-0.716796875,
-0.56591796875,
-0.3642578125,
0.7216796875,
0.12493896484375,
-0.3359375,
1.5009765625,
-0.7802734375,
0.67919921875,
0.71142578125,
-0.047760009765625,
0.250244140625,
-1.32... |
Are there restrictions for my disposable card since it does not seem to be working? | 72virtual_card_not_working | [
0.354736328125,
0.6953125,
-0.06195068359375,
-0.60498046875,
0.276611328125,
-0.487548828125,
0.52978515625,
1.4169921875,
-1.623046875,
-0.7509765625,
-0.06439208984375,
1.4267578125,
-0.58544921875,
0.98486328125,
1.0087890625,
-0.216064453125,
1.9375,
-0.271484375,
0.23083496... |
How much does it cost to exchange currencies? | 32exchange_charge | [
-0.334716796875,
-0.0712890625,
-0.26416015625,
-0.92138671875,
-1.2470703125,
-0.501953125,
-0.43017578125,
0.437744140625,
-0.2183837890625,
1.5380859375,
-0.310546875,
0.2337646484375,
-1.4072265625,
-1.6396484375,
-0.462158203125,
0.124267578125,
-0.381103515625,
-0.166015625,
... |
Can I reactivate my PIN? | 50pin_blocked | [
1.0205078125,
-0.306884765625,
-1.025390625,
-0.3134765625,
-0.04425048828125,
1.529296875,
-0.4072265625,
-0.732421875,
-1.0234375,
-0.03582763671875,
0.79931640625,
-0.266357421875,
0.032958984375,
0.79833984375,
6.671875,
-0.204345703125,
1.1162109375,
-0.16796875,
-0.91455078... |
Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you? | 42lost_or_stolen_card | [
-0.01116180419921875,
0.035858154296875,
-0.10943603515625,
2.16015625,
-0.54296875,
2.775390625,
0.85400390625,
-1.501953125,
-0.324951171875,
0.04205322265625,
2.04296875,
-0.96826171875,
-1.7275390625,
1.2685546875,
-1.533203125,
1.890625,
-0.52099609375,
-0.4853515625,
-0.652... |
What do I need to do to change my PIN? | 22change_pin | [
0.61181640625,
0.66455078125,
-0.6513671875,
-0.281005859375,
0.261962890625,
-0.634765625,
0.57861328125,
-0.05950927734375,
-1.126953125,
-0.10809326171875,
0.2607421875,
0.1591796875,
-0.19580078125,
0.0673828125,
9.4375,
-1.0185546875,
0.82080078125,
0.348876953125,
-0.687011... |
Can I use my card for payment all over the world? | 11card_acceptance | [
1.1015625,
-0.583984375,
7.10546875,
-0.261474609375,
0.122314453125,
0.6650390625,
1.189453125,
1.5390625,
0.77099609375,
-0.46044921875,
-0.07098388671875,
-0.7158203125,
1.279296875,
0.283447265625,
-0.353271484375,
1.310546875,
0.0249481201171875,
3.9453125,
1.4912109375,
-... |
What is the fastest that I can make a transfer? | 67transfer_timing | [
0.0765380859375,
1.435546875,
-1.201171875,
-0.07830810546875,
3.552734375,
-1.9140625,
-0.391845703125,
-0.744140625,
-0.72705078125,
-1.3408203125,
-2.193359375,
-0.82568359375,
0.366455078125,
-1.6103515625,
-0.517578125,
-1.3642578125,
0.394287109375,
-0.27783203125,
-1.45410... |
I lost my phone! | 43lost_or_stolen_phone | [
-0.07061767578125,
0.043060302734375,
-0.57666015625,
1.109375,
-0.077392578125,
-0.6181640625,
0.38818359375,
-0.38427734375,
-1.2509765625,
0.7978515625,
-0.427001953125,
0.094482421875,
0.583984375,
-0.191162109375,
0.59814453125,
0.313232421875,
0.172607421875,
-0.1773681640625... |
How can I check the exchange rate applied to my transaction? | 18card_payment_wrong_exchange_rate | [
-0.59375,
0.462646484375,
-0.87158203125,
-0.454345703125,
-0.65869140625,
-0.58349609375,
-0.94970703125,
-0.333740234375,
0.1025390625,
3.48828125,
-1.1748046875,
-0.017913818359375,
0.33544921875,
-1.7099609375,
-0.4599609375,
-0.8720703125,
-0.56396484375,
-0.063720703125,
-0... |
What are the top up charges for US cards? | 57top_up_by_card_charge | [
0.71826171875,
-0.348876953125,
0.92919921875,
0.00962066650390625,
0.205322265625,
1.0263671875,
-0.84814453125,
0.88037109375,
-0.8154296875,
0.09033203125,
-0.1363525390625,
-0.17333984375,
1.66015625,
0.10723876953125,
0.8388671875,
-0.50927734375,
0.10626220703125,
0.940917968... |
How do I reset my PIN, I can't seem to use my card? | 50pin_blocked | [
3.021484375,
1.0009765625,
-0.368408203125,
-1.169921875,
0.3583984375,
-0.64990234375,
4.83984375,
-0.5966796875,
-1.87109375,
0.05108642578125,
0.1405029296875,
0.1004638671875,
-0.154541015625,
0.029998779296875,
4.765625,
-0.494873046875,
1.763671875,
-0.45361328125,
0.591308... |
I would like a refund on the extra pound I was charged. | 35extra_charge_on_statement | [
-0.9755859375,
1.1630859375,
-1.0625,
-0.82421875,
-0.99755859375,
0.482666015625,
-0.5712890625,
1.677734375,
0.693359375,
0.44873046875,
-0.08892822265625,
2.17578125,
-0.96044921875,
-0.26513671875,
-0.309326171875,
-0.65771484375,
-0.061798095703125,
-1.236328125,
-0.47094726... |
lost phone, dont want others to access account | 43lost_or_stolen_phone | [
-0.0579833984375,
-0.10491943359375,
-0.338134765625,
0.90185546875,
-0.105712890625,
-0.481201171875,
0.32568359375,
-0.23193359375,
-1.3740234375,
0.78466796875,
-0.716796875,
0.006866455078125,
0.4638671875,
-0.14208984375,
0.422607421875,
1.0009765625,
0.69580078125,
0.05047607... |
How do I freeze my card using the app? | 23compromised_card | [
0.83837890625,
-0.356201171875,
0.3349609375,
0.9013671875,
-1.0419921875,
2.498046875,
1.3369140625,
-0.333740234375,
0.75,
-0.01238250732421875,
3.115234375,
-1.1708984375,
-1.6689453125,
1.7060546875,
-1.0615234375,
4.93359375,
-0.09246826171875,
-0.75,
-0.267822265625,
-1.6... |
How many virtual cards do I get? | 30disposable_card_limits | [
-0.1839599609375,
0.7978515625,
0.461669921875,
-0.00635528564453125,
-0.1907958984375,
0.80126953125,
-0.73095703125,
-0.3515625,
-1.4267578125,
-0.29833984375,
0.8974609375,
0.381591796875,
-0.904296875,
0.0269775390625,
-0.89111328125,
-0.267822265625,
1.5263671875,
-0.119262695... |
What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here? | 48pending_top_up | [
-0.64599609375,
0.68505859375,
-1.548828125,
-0.254638671875,
0.84033203125,
-0.994140625,
-1.2568359375,
0.02947998046875,
-0.8291015625,
0.56396484375,
-1.9228515625,
0.119140625,
0.13818359375,
-1.111328125,
-0.5859375,
-1.775390625,
0.1395263671875,
-1.126953125,
-0.671875,
... |
I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money | 7balance_not_updated_after_cheque_or_cash_deposit | [
-0.81298828125,
-0.1551513671875,
-1.91015625,
0.08660888671875,
-0.6357421875,
-0.275634765625,
-1.248046875,
-0.65234375,
0.44384765625,
-1.0283203125,
-0.1829833984375,
0.86474609375,
-0.68505859375,
0.736328125,
-0.521484375,
-1.9111328125,
-0.93603515625,
-1.4130859375,
-0.7... |
Can you tell me how to link one of your cards that I already have? | 14card_linking | [
1.0390625,
-0.720703125,
0.5498046875,
0.8310546875,
-1.2802734375,
9.3359375,
-0.0286712646484375,
-0.6435546875,
-0.6904296875,
-0.27392578125,
0.476806640625,
0.201171875,
0.0687255859375,
1.3623046875,
-0.63037109375,
0.046142578125,
0.92041015625,
-0.1446533203125,
0.2727050... |
I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending? | 47pending_cash_withdrawal | [
-0.397705078125,
-0.032073974609375,
-0.79833984375,
-0.63671875,
1.0810546875,
-0.587890625,
0.063232421875,
-0.429443359375,
-0.82861328125,
-1.9365234375,
0.5302734375,
1.146484375,
-1.6220703125,
1.240234375,
-0.34033203125,
-0.06768798828125,
-0.0022792816162109375,
-0.0368652... |
I am traveling to Germany, Will I be able to use my card there? | 11card_acceptance | [
-0.230712890625,
0.326416015625,
2.66015625,
0.405029296875,
0.298095703125,
0.01385498046875,
-0.3095703125,
0.023895263671875,
-0.272705078125,
-0.66796875,
-1.1875,
0.1502685546875,
0.2061767578125,
-0.0941162109375,
0.2103271484375,
1.021484375,
-0.89208984375,
8.75,
0.072448... |
How do I set-up my PIN for the new card? | 39get_physical_card | [
2.0625,
0.1650390625,
-1.1728515625,
0.36279296875,
0.34228515625,
0.83984375,
0.365966796875,
-0.76708984375,
-1.146484375,
-0.2437744140625,
1.1328125,
-0.17041015625,
-0.47998046875,
0.159912109375,
5.01953125,
-0.0230560302734375,
0.96142578125,
-0.1729736328125,
-0.837890625... |
How many cards can I have for one account? | 40getting_spare_card | [
0.08013916015625,
-0.157958984375,
0.36083984375,
0.220703125,
0.01244354248046875,
0.64306640625,
-0.39501953125,
0.225341796875,
-0.71728515625,
-0.7783203125,
0.428955078125,
-0.18017578125,
-1.4013671875,
-1.248046875,
0.33837890625,
-0.173583984375,
0.89599609375,
-0.557128906... |
I didn't buy this twice | 63transaction_charged_twice | [
-0.389892578125,
0.4072265625,
-1.72265625,
-0.439208984375,
-0.44091796875,
0.0478515625,
0.210693359375,
0.67138671875,
0.373291015625,
0.978515625,
0.71044921875,
-0.1728515625,
0.392578125,
0.32421875,
-0.78857421875,
1.20703125,
0.260986328125,
-0.78271484375,
1.0849609375,
... |
I got mugged yesterday and lost access to the app. I need to regain it. | 43lost_or_stolen_phone | [
0.53564453125,
-0.16845703125,
0.05145263671875,
0.9638671875,
-0.2154541015625,
1.048828125,
0.30810546875,
-0.59423828125,
-1.759765625,
0.73583984375,
-0.74462890625,
-0.1973876953125,
1.146484375,
0.537109375,
0.26220703125,
0.472412109375,
1.2373046875,
-0.330078125,
-1.3867... |
What happens if my card is stuck in the ATM? | 19card_swallowed | [
0.8720703125,
-0.2568359375,
0.173583984375,
0.90869140625,
-0.25341796875,
1.27734375,
0.81591796875,
-0.6708984375,
0.432373046875,
-1.0810546875,
8.65625,
1.2470703125,
-0.646484375,
0.471923828125,
0.8193359375,
1.1494140625,
0.10089111328125,
-0.68408203125,
1.068359375,
2... |
The exchange rate would be? | 33exchange_rate | [
0.03411865234375,
0.89306640625,
-0.87646484375,
-0.9033203125,
-0.321533203125,
0.02423095703125,
-0.81787109375,
-0.2193603515625,
-0.0185546875,
1.1396484375,
-1.05078125,
-0.291259765625,
0.3525390625,
-2.326171875,
0.06951904296875,
-0.6181640625,
-0.4091796875,
0.63525390625,... |
Why does my transfer say "pending"? | 49pending_transfer | [
-0.12841796875,
0.010711669921875,
-0.66748046875,
-0.15869140625,
-0.353759765625,
-1.154296875,
-0.9033203125,
-0.83154296875,
0.025115966796875,
0.09832763671875,
-1.3291015625,
-0.7236328125,
-0.259033203125,
0.0005826950073242188,
0.2222900390625,
-1.03515625,
-0.4970703125,
-... |
I still haven't seen a refund on my account | 0Refund_not_showing_up | [
-0.18603515625,
-1.095703125,
-0.68896484375,
-0.63427734375,
-1.2568359375,
0.67138671875,
0.287353515625,
-1.87890625,
0.6376953125,
-0.486328125,
0.09393310546875,
-0.2919921875,
-0.345703125,
1.1875,
-1.3798828125,
-1.078125,
1.0205078125,
0.169677734375,
0.5263671875,
-1.1... |
Why is your exchange rate for my card payment wrong | 18card_payment_wrong_exchange_rate | [
-0.292236328125,
-0.32958984375,
-0.1934814453125,
1.505859375,
0.44189453125,
0.2022705078125,
0.32275390625,
0.285400390625,
-0.26416015625,
9.421875,
-0.7421875,
-1.0068359375,
0.85546875,
-1.5869140625,
-0.023834228515625,
0.50341796875,
-0.66650390625,
-0.52587890625,
-0.066... |
Why is there an extra 1 pound charge on my card? | 35extra_charge_on_statement | [
-0.5546875,
1.125,
-1.193359375,
-0.8974609375,
-0.79736328125,
0.47412109375,
-0.5595703125,
1.48046875,
1.2294921875,
0.231689453125,
-0.10491943359375,
1.650390625,
-0.849609375,
-0.4833984375,
-0.18115234375,
-0.74853515625,
-0.384765625,
-1.1494140625,
-0.38818359375,
-1.3... |
End of preview. Expand
in Data Studio
Dataset Card for AutoTrain Evaluator
This repository contains model predictions generated by AutoTrain for the following task and dataset:
- Task: Multi-class Text Classification
- Model: philschmid/RoBERTa-Banking77
- Dataset: banking77
To run new evaluation jobs, visit Hugging Face's automatic evaluation service.
Contributions
Thanks to @lewtun for evaluating this model.
- Downloads last month
- 16